Royal York Property Management

Organizing Products & Services
Toronto ON M2J 5B4
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Organizing Products & Services
Royal York Property Management
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84%

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Reviews by rating (past 12 months)

Reviews for Royal York Property Management

Average customer rating:
8.9 10 (79 reviews)

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Jason White in Scarborough
Jason White in Scarborough
1 review Toronto, ON
10/10

condo leasing

Rented my condo in the first week after signing up. They booked showings immediately after I signed up was surprisingly quick. I had my condo rental sitting for a month prior to using royal york PM

Thanks

1 of 2 people found this review helpful.
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Bob in Vaughan
Bob in Vaughan
1 review Vaughan, ON
10/10

New Lease

Wonderful experience with Royal York.
As a first time leaser the experience can be a little daunting, especially in a city like Toronto. Nathan was helpful, answered questions and would follow up with helpful articles and links about different topics.
I was leasing a condo while living in a different city, and their team would organize weekend condo shopping trips for when I came into town, and was more than willing to go look at things for me and do FaceTime tours. They were always available, and was very responsive to emails and phone calls. He was very organized and helpful.
Very positive experience, I highly recommend the team and Nathan!

0 of 1 people found this review helpful.
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Wayne R. Salinas in Toronto
Wayne R. Salinas in Toronto
1 review Toronto, ON
10/10

Nice team

Superb team at Royal York Property Management. Every single time I came to the with a problem they took the time to listen to me, and then calmly explain that they were already taking care of it. Talked with my tennants the other day and they're just about as happy as I am with Royal York, and the contractors they hire. Superb and very proactive team. Keep up the great work, guys.

0 of 1 people found this review helpful.
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Lila in Montréal
Lila in Montréal
1 review Montreal,
10/10

Great experience!

I bought a rental property a year ago, and everything seemed to be going so well. Then, I hade the tennants from hell. Couldn't get them out of the house no matter how hard I tried and they pretty much ran the house into the ground. After that I decided I was not going to deal with it anymore and called up Royal York. They’ve really turned my rental property around and now I have an amazing tennant that I'm actually going to have over for dinner next week. Bravo guys!

0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Markham, ON
10/10

Dealing with Royal York is a true pleasure

As a contracting service hired out to different property management companies, I must say, dealing with Royal York is a true pleasure. Whenever me, or a member of my crew is on site, we’re always greeted amicably, with top notch communication. Thanks for being a great company, RYPM.

0 of 1 people found this review helpful.
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Company Response

Thank you for your review!

Private User
Private User
Private User reviews Toronto, ON
10/10

Pleasure to deal with

Feifei is always a pleasure to deal with. I had a few questions about a recent invoice and she explained it thoroughly. I know how hard it is to work in customer service, so thank you for being such a bright ray of sunshine!

0 of 1 people found this review helpful.
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Company Response

Thank you for your review!

Sunny
Sunny
2 reviews Vaughan, ON
0/10

Half truths and sore losers

The first and last impressions they left with me were terrible. Cant beleive I suckered myself into giving them exclusive agency to find me a tenant.

Nathan was scheduled to come to see my condo for their potential client list, however, the guy didnt even show up. I called them after an hour and the person told me Nathan didnt know and will come. He eventually came and sold me a fantasy story of how he has a ton of people looking and can get my unit rented out in 2 days. How they currently have dozens of units like mine in this very building for rent, and many for showings lined up for that very weekend...well... I fell for it.

The only offers they sent me to lease the place was 2 weeks later when I told them I no longer wanted to use their services, coincidence much?!?. Their candidates weren't even qualified to afford my rent. Rent was going to be over 60% of their take-home pay on a job they didn't even start yet, and the persons had little to no credit history... what sane landlord would sign up for this? They offered to do property management on the unit at a discount if i went for these candidates after learning i wasn't interested. When I declined again, I was told by Avi that I was too picky to look so closely at their credit, salaries and/or employment history.

Then, when I tried to get my keys back it became a cat and mouse race to get a hold of these people. Dozens of phone calls, emails and texts over an entire week either went unaddressed or brushed off by Avi. Then when it came to to it, they wanted nothing to do with me or my property - his resolution was and I quote "We will try but there is no guarantee if it will happen. If it's convenient, we will send someone but I suggest that you come in and get them yourself or send a courier".... EXCUSE ME? I gave them the keys up north, signed the papers up north, but they insisted I come into toronto to get my keys though they claimed to have "dozen of properties in the area and lots of showings every few days there". These people ended up just tying up my keys and lost me a month's rent due to their exclusivity clauses and inability to retrieve my keys when i asked for them back.

3 of 4 people found this review helpful.
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Alex Clive in North York
Alex Clive in North York
1 review Toronto, ON
10/10

These guys are the best

As a broker that works primarily with foreign investors, I am thrilled to have come across Royal York Property Management. These guys are the best out there when it comes to the management of individual units.

1 of 2 people found this review helpful.
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Company Response

Thank you for your review!

Emmily Tyler in North York
Emmily Tyler in North York
1 review Toronto, ON
10/10

RYPM is the most honest, efficient and responsive building management group

RYPM is the most honest, efficient and responsive building management group I have known. We brought them in to manage our condo in north york and they made difficult issues easy. RYPM was liked by building staff, board members, unit owners and tenants alike. Even our outside contractors said they were the best managers to work for. After years of experience with Royal york I highly recommend them.

1 of 2 people found this review helpful.
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Company Response

Thank you for your review!

William Campbell in North York
William Campbell in North York
1 review Toronto, ON
10/10

Danielle helped me

I have been working with RYPM and I am very satisfied. They're awesome! Everyone is just lovely and very professional. I have recommended them to friends and family and very one has been very pleased with their service.

1 of 2 people found this review helpful.
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Company Response

Thank you for your review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal York Property Management

Royal York Property Management has a broad range of residential properties across the Greater Toronto Area. Our active engagement in real estate management, have contributed to its’ strong standing and high regard in the industry. As property consultants and owners of residential properties, we have an understanding for the meaning – efficient property management. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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