What a hassle! Poor communication with us, contacting us AFTER the end of a business day- to inform us they changed our move time from 9am to 1pm the day prior to moving!!! Absolutely refused to accommodate or assist us in any way shape or form, saying it's "impossible" to refund a deposit or discount the service.
They double booked their truck and employees at our move time, then told us we had no choice but to take the later time, as the other job was out of town (which worried us they would not finish in the 4 allotted hours, pushing our move time even FURTHER back, after we had taken the morning off work for said move).
The good news is they are very well practiced in politely informing you there is nothing they can do.
- Approximate cost of services: