Man With A Wrench

Appliance Repair
Toronto ON M3A 3A5
Write a Review
Write a Review
Website
HomeStars
Appliance Repair
Man With A Wrench
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for Man With A Wrench

Average customer rating:
9.7 10 (220 reviews)

Sort by

Hayley
Hayley
9 reviews Toronto, ON
10/10

Leaking fridge

My fridge had been leaking for a week and I could not find the source. I’m looking for an appliance repair person on Homestars I found Man with a Wrench. Other than the high star rating what impressed me was that they were dealing with covid 19 by doing zoom appointments to diagnose issues. What a great idea! I made an appointment for the next day and had a detailed discussion with Alex who had spent 45 minutes looking at the manual for my brand and model of fridge. It turned out that my appliance had a blockage so I opted to have their representative come the next day. He was quick and importantly wore a mask and gloves. My fridge has been perfect!

Was this review helpful?
Company Response

Hello Hayley,

Thank you very much for the great review! It is great to hear that Alex was able to correctly diagnose your refrigerator, and find the issue without having to attend a home visit.

We are currently offering virtual diagnostic calls via Zoom, Google Hangouts, WhatsApp, and phone calls to help and tend to all appliance repair needs!

If you have any further issues or concerns, please make sure to contact us, and we will be more than happy to assist.

Have a great weekend,
Team Man With a Wrench

mfagan in Toronto
mfagan in Toronto
1 review Toronto, ON
10/10

Helped me fix my stove

They were kind enough to do a virtual assessment for me and let me know that i could fix the stove myself. They gave me great instructions and I managed to do it myself! Honest and helpful!

Was this review helpful?
Rich in Toronto
Rich in Toronto
1 review Toronto, ON
10/10

Top-tier service by a great team.

Top-tier work by the guys. We had a leak issue with a basement sink at our office - requested an online quote via Zoom (due to COVID-19), they were friendly, communicative and were able to setup an appointment within two business days. The day of the repair, they were on-time, super-friendly, detailed in their communications and resolved the issue with high quality work, on-time, and on budget. Top-tier, would recommend to anyone!

Was this review helpful?
Company Response

Hello,

Thank you for the great review!

We are happy to hear that our plumbing team was able to resolve the leak with you basement sink, and were able to complete all required work quickly and effectively. We always make sure to book appointments same day or next day, which allows for all of your issues to be solved in a relatively short time span.

If you have any other issues with plumbing, appliances, or HVAC, please notify us and we will be more than happy to help!

Thank you,
Team Man With a Wrench

blairje2004 in Toronto
blairje2004 in Toronto
0 reviews Pickering, ON
4/10

Diagnose dishwashet

Dishwasher defunct. Bought new. Might have had back for install but service was not going to be suhtracted. Bought from Tasco so will get them to do the installation of dishwasher. Also have been waiting for receipt and diagnostic estimate for over a week

Was this review helpful?
Company Response

Hello Jeanette,

We are sorry to hear about your experience at Man With a Wrench.

Referring back to our records from the virtual call that you booked with us in regards to the lights flashing on your dishwasher front panel, our technician provided you with a diagnosis stating that the front panel will be required to solve the issue.

Due to the uncertain nature of the issue, our technician composed an email with links to numerous articles that discuss the same issue that pertains to your dishwasher brand and model, and its solution. As well, further information was provided on how to reset the error codes (if applicable), and contact to an appliance part vendor that would be able to source the part for you and provide cost and availability information.

We have not received any requests for part or appliance installation quotes, and are therefore unaware of any prices that were provided to you. It looks like our team was able to effectively diagnose and advise you not to spend your money on the repair and we would always advise to get the installation with the store that you purchase with as they usually do takeaways and it becomes cheaper in the bundle.

Thank you for your review and bringing all of these factors to our attention. Our intention is to always help our clients make cost effective decisions. We hope that you still consider us in the future for your repairs.

Have a wonderful day,
Man With a Wrench team

shellsown
shellsown
0 reviews Vaughan, ON
10/10

Broken washer

They advised me on what was wrong and approximately what it would cost. Very useful information and saved me from a house call. I would have paid for nothing since I needed a new machine.

Was this review helpful?
Company Response

Hello,

Thank you very much for the great review! We are happy to hear that we were able to prevent a service call on an appliance that required replacement. We offer our virtual diagnostic calls as a means to find the best solution possible, while keeping our customers safety in mind.

If you require any further assistance, please make sure to contact us and we will be more than happy to help!

Have a great day,
Team Man With a Wrench

janice.boduch in Toronto, Ontario
janice.boduch in Toronto, Ontario
1 review Toronto, ON
10/10

Kitchenaid Fridge Diagnosis by video chat

My Kitchenaid freezer had been warming up periodically so booked a video call with Alex. He walked me through all the possible causes and implications and explained everything very clearly. He did this call for no charge. Through the discussion it was clear he seeks to explore low cost solutions before jumping to replace any and everything possible. I will definitely use him when I need a repair or when I need advice on replacing my appliance.

Was this review helpful?
Company Response

Hello Janice,

Thank you very much for the great review! It is great to hear that Alex was able to provide you with all possible scenarios when tackling your refrigerator issue. We always make sure to leave our customers with as much information as possible to make a sound decision on the repair, especially with regards to cost.

If you require any further repair help, please make sure to contact us, and we will be more than happy to assist!

Thank you!

Kevin in Toronto
Kevin in Toronto
2 reviews Richmond Hill, ON
10/10

Dryer Issue Remotely solved

Our dryer lost all power once time when trying to use it
We setup an appt with them through Homestars. Booking an appt was easy.
Using google meet. Igor was able to assist us in troubleshooting the issue and discovered the issue with the computer board.
He then sent us a reference link to where to buy the part and how to replace it.
Replaced the board and everything worked again.
Great service and clear communication.
Would definitely go to them again for future repairs and recommend them to others.

Was this review helpful?
Company Response

Hello Kevin,

Thank you very much for the great review! It is great to hear that Igor was able to help with the repair, and diagnose your dryer without having to come out and risk unnecessary interaction during current times. We are glad to hear that you were able to repair the problem yourself, with the dryer back to normal operations.

Should you require any further help, do not hesitate to contact us and we will be more than happy to help!

Have a great day,
Team Man With a Wrench

Private User
Private User
Private User reviews Mississauga, ON
10/10

Problem with dyer machine

The dryer machine works but there were no heat. Contacted Man with a wrench after viewed some reviews and their response was fast. They provided a free call service to make a diagnose after that they suggest that the tech needed to come. The tech was knowledgeable. Good service. You do not pay for the diagnosis if they do the repare.

Was this review helpful?
Company Response

Hello,

Thank you for the great review!

Unfortunately we were not able to fix your appliance during the virtual diagnostic appointment, as the issue was obscure and required further evaluation. We are pleased to hear that our technician was able to come in and solve your problem.

If you have any other questions or concerns, please make sure to contact us, and our team will make sure to tend to all of your needs!

Have a great weekend!
Team Man With a Wrench

Private User
Private User
Private User reviews Vaughan, ON
9/10

Virtual Plumbing Services

I needed some advice on a possible sewer back-up and the company offered a very convenient virtual assistance option. Setting up an appointment was smooth and the person I spoke with (although not the actual plumbing expert) was knowledgeable to address my questions/concerns.

Was this review helpful?
Company Response

Hello,

Thank you very much for the great review! Our virtual assistant option is very important during these times. It is great to hear that it is helping customers such as yourself with appliance, plumbing, and HVAC issues without the necessity of a home visit, creating a more safe environment for all parties involved.

Have a great day!
Team Man With a Wrench

Michael
Michael
2 reviews Milton, ON
10/10

Warranty

I used them in 2019 Great service provided but the same issue came back and the 1 year warranty apparently doesn’t apply now. I won’t be recommending them to anyone and not surprised as they only care about new business and not getting Repeat clients.

Was this review helpful?
Company Response

Hello Michael, it looks like you changed your review score, but not the comment.

This was a miscommunication on our part for not explaining the circumstances clearly enough.

Michael was out of his labor warranty which is guaranteed for 3 months (90 days) but the component was still within range. Due to the COVID-19 situation we do not have technicians in the Milton area and so we could not confirm if the issue was the same and if the same piece was causing.

Once Michael verified that it was the same piece causing the problem by showing us the diagnosis of another tech who came to assess the issue, Man With a Wrench covered the part price.

We always stand by our warranty policies and thank you Michale for sharing your experience which allowed us to be able to properly catch your concern and tend to it.

Have a wonderful weekend!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Man With A Wrench

We are committed to providing an excellent service across Toronto, GTA and nearby regions. In our decade of experience, we have learned that you can get your appliance, and plumbing issues repaired quickly, effectively and relatively inexpensively. Our specialty is to provide quick solutions to all your appliance, and plumbing repairs and to achieve the highest possible customer satisfaction from our services. Our punctual and friendly staff will always provide budget-friendly repairs.

WHY DO OUR CUSTOMERS LOVE US?
"Slow is smooth, smooth is fast." This is our motto because we take exceptional care in locating your appliance and plumbing faults to have them fixed within the shortest possible period. We encourage our customers to watch us as we perform the repair and to ask as many questions as possible while we are on site. This will ensure the best service on the market because you will be educated on all of your appliances at no extra cost.
Man With a Wrench always provides an above and beyond service because we do not simply tackle the problem at hand. We also find its underlying cause. Most importantly, we provide our customer with education as to how to prevent such problems from occurring in the future. Our budget-friendly repairs are second to none and we will provide you with quick solutions to all of your appliance repair needs. Our goal is to delight you with our service. If you don’t go shouting from the rooftops how happy you are with your service following a work order, we will be very disappointed, for our business runs on word-of-mouth referrals and we strive to ensure you’re happy enough to tell your friends about our service

WHAT APPLIANCE REPAIR SERVICES DO WE OFFER?
We will repair any major appliance and any major brand for:
- Refrigerators repair
- Stove repair
- Oven repair
- Washing Machine repair
- Dryer repair
- Dishwasher repair
- Microwave repair

We repair all makes and models, we even repair Miele appliances! Other brands we service regularly: Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis

WHAT PLUMBING SERVICES DO WE OFFER?
- Toilet repair
- Drain cleaning
- Plumbing repairs
- New installations (sinks, toilets, showers)
- Water pumps
- Water heaters
- Frozen pipes
- Re-piping
- Burst Pipes
- Leak Detection
- Inspections

We service Toronto and all surrounding areas. That includes: Toronto, Whitby, Oshawa, Pickering, Scarborough, Markham, Aurora, New Market, Brampton, Bradford, Oakville, Mississauga, Etobicoke, North York, East York, GTA, Burlington, Barrie, Innisfil

We look forward to servicing your appliance and plumbing repair needs!

CATEGORIES
Appliance Repair, Appliance Retailers, and Plumbing
PRODUCTS
Fridges, Oven, Stove, Cooktop, Refrigerator, Freezer, Dishwasher, Washing Machine, Dryer, Microwaves
SERVICES
Refrigerator repair, stove repair, oven repair, washing machine repair, dryer repair, dishwasher repair, toilet repair, drain cleaning, plumbing repairs, new installations (sinks, toilets, showers), water pumps, water heaters, frozen pipes, re-piping, burst Pipes, leak Detection, inspections
BRANDS
Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis
SPECIALITIES
Appliance Repair and Plumbing
WEBSITE
http://www.manwithawrench.com
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guarantee or Your Money Back
PAYMENT METHOD
All Major Credit Cards, INTERAC, e-INTERAC, Cash
LICENSES
All of them
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 1 Year Repair Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.