Radoslav was the only one who was helpful over phone.
I recently purchased a home, and our rear door was badly in need of replacement (broken sidelight etc.). The door installers told me I needed to purchase the handle & lock separately, and suggested I contact a locksmith since I wanted the front and the rear locks to use the same key.
I dealt with 3-4 other locksmiths through homes stars. They all told me that the lock style had to be the same on both doors to have same key. They all wanted to know what kind of lock I had on the front door so that I could buy a matching lock for the back door. I had no idea how to know what lock style I had, and I told the locksmiths as much.
Radoslav was the only locksmith who could tell *me* what kind of lock I had! He asked me (over the phone) what it said on my key to the front door. He could tell it was a Schlage lock based on about three letters/numbers on the key. The lock didn't say "Schlage".
Perhaps the other locksmiths could have known I had Schlage too, but Radoslav was the only one who was helpful enough to ask the right questions and give the right answers so I could know what I needed to do.
- Company Response
Thank you for the review Jesse !
I am glad I was able to help you out with less stress for you !
Thank you for choosing me !
Locksmith Express Toronto