Do NOT use this company!! Overpriced and poor service
Dishwasher wasn't draining so we called Express. Told $79 service fee would be waived if we proceeded with the repair, and $25 off the total if we proceeded.
Guy spent half an hour "diagnosing the problem", although I had told him we had already cleaned out the pump. After an hour, he announced he was finished. I asked what he'd done, he said he cleaned the drain hose.
For one hour, he charged me $300, even (supposedly) after they'd taken the $25 off. I asked about the warranty for the repair - NONE.
It was only then that I checked the reviews on yelp and others to find out what a TERRIBLE, HORRIBLE company this is.
OVERPRICED, LOUSY TECHNICIAN, NO WARRANTY - Can't think of three things I want less in a repair. Find someone else to do your work.
- Approximate cost of services:
- $300.00
- Company Response
Hello,
My name is Michelle, I am so sorry to hear about your experience. We take our repairs, and customer care very seriously. I am positive that we can solve this problem and come to a positive resolution.Please feel free to contact us at 1-(844) 889-8484
NO STRESS CALL EXPRESS
Have a stress free day. Looking forward to chatting with you.