Express Appliance Repair

Do not use. Incompetent, no follow up, deceitful. Had to show You tube video to repair man on how to fix microwave door. No, really, I had to show him how to fix it with a video! Regardless, he caused more damage. Complained to ‘express appliance’. Took several calls to get attention. Their customer service is terrible. Don’t waste time trying to reach and/or talk to Miche___. They promised a refund. It is now over two months. No refund. Stay clear unless you want grief. (UPDATE: company offered refund, only if i signed off on statement that was fictitious: stating how they tried to reach me several times to fix issue but i was unresponsive, ie ‘my fault for issue’. Bunch of hogwash). MY ADVICE: Stay clear