Worst experience of my life!!! Do not buy with Metrocite! They sell on false promises and have horrible management when issues arise! They say their units are sound proof they're not! Been dealing with an issue with my unit for over 4 months and nothing has been resolved...If you want to avoid headaches and harassment then invest your money elsewhere.
I am a first time homebuyer and bought a unit in one of Metrocites condo building 3695 in Laval. Ive been living here for about 6 months now and throughout the entire time Ive had nothing but issues. They rushed the completion of the interior of my unit due to covid. They left paint marks erywhere, screws sticking out of the window frame, sink not centered, balcony door broken (would open on its own), tiles in the kitchen uncentered and sticking out, cabinets not placed properly and fallin out, flooring knicked and scratched having to be replaced, base molding missing just an overall mess. So for a month or so people had to come in and out to fix these issues. I had tk be available when the specialist were available. This waisted my time and money having to take a lot of time off from work. Finally, I thought the worst part of this experience was over but it was not.
The neighbour downstairs started complaining about hearing me walk, hearing me laugh, hearing the TV, hearing doors close and open. Now please understand I live alone and I weigh about 130 pounds. I live a normal life I work 40 hours a week. I basically I am home maybe 4 hours at night then go to bed and have weekends off. I was compliant when the Gestuonaire approached me about the complaints and wanted to help find a solution. She came to do a test herself with the neighbour's downstairs and concluded that there was an issue with the structure she could indeed hear movement in my unit. So we waited over a month for the gestionaire to hire an "acoustics specialist" to come do a test in both of our units. Once again we had to be available when it was convenient for them so I had to waste my time and money again. So they did the test and I got no response from the gestionaire. Three weeks later I run into the neighbor downstairs and she tells me the test was inconclusive. So I keep being careful with every movement I make out of respect and understanding for the neighbor downstairs but they keep complaining to the gesionaire. Now the gestionaire starts harrassing me to be respfecful and not make noise. So not only are they handling this issue horribly I'm receiving emails and calls every week saying to not make noise. This is outrageous when I've done nothing but comply. They're not finding a solution and hoping this just blows over. Could you imagine buying a new condo and you're being told yeah don't laugh, restrict movement and be careful. Its a joke this is affecting my life because I can't live and im being harassed by Metrocites management. Instead of finding a solution theyre harrowing me. I most likely got unlucky and got a bad unit. But I want to just warn people before they buy with Metrocite. Someone else might get unlucky and get a problematic unit. So don't forget management doesn't care and will not handle things correctly. If you buy with Metrocite you will have the possibility of headaches, problems and you're wasting your money.