Think Protection

Alarm Systems
Markham ON L3R 9Y5
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Think Protection
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82%

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Reviews by rating (past 12 months)
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Think Protection

Average customer rating:
8.7 10 (232 reviews)

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Jason in Hamilton
Jason in Hamilton
1 review Hamilton, ON
6/10

Decent for price20

Great customer service when I have questions regarding the equipment. Prompt responses wherever an alarm has triggered. Have had some serious concerns early on with faulty equipment where an alarm was tripped and policed came to house. I was charged by Think for false call when it was their equipment that triggered the alarm, nothing else.

Approximate cost of services:
$20.00
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Company Response

We are sorry to hear you had some issues early on with the equipment. If you experience any further issues please contact our knowledgeable installation experts and they can definitely assist with any equipment issues.

Meattice in
Meattice in
1 review Oromocto, NB
10/10

Think Protection is excellent forbthise that move homes

The system is quite reasonably priced to purchase and very simple to install - 2 way tape. Once put in place, the technical folks walk you through set up and it's ready to use. When I move, I simply remove the 2 way tape and take the system to my new house. No chargers for uninstall/reinstall or reactivation. Perfect! And monitoring is only 14.99, which is the best I could find anywhere. Great system and very easy to deal with people by phone.

Approximate cost of services:
$14.99
1 of 1 people found this review helpful.
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Company Response

Thank you for the positive feedback.

Julie in Ottawa
Julie in Ottawa
1 review Markham, ON
10/10

Great product, easy to set up and use

Think protection was perfect for me, easy to purchase what I needed and simple to set up. Agents helped through set up and testing process. App is convenient and on top of all my home insurance was reduced ! Highly recommend

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

We are very happy to hear about the ease of installation you experienced. Our ultimate goal was to create an easy to install DIY system at the best possible price.

Kevin Hennessy in Windsor
Kevin Hennessy in Windsor
1 review Windsor, ON
8/10

Decent value

I have had this service for about half a year, and have had some issues with the remote control being unreliable, but overall I am getting good value for what I am paying. Just called and got a new door contact activated, along with a camera. Setup was easy, and the rep was courteous and helpful. Having a single app for security and camera would be very nice.

Approximate cost of services:
$15.00
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Company Response

Thank you for your feedback. We will definitely pass on your request for a single app.

Reg in Scarborough
Reg in Scarborough
1 review Toronto, ON
10/10

Great product, Great customer service/support !

Flawless, and, I have already moved with it once. Customer service/support is very knowledgeable, and makes sure you are set up before moving you on, no rushing ........... Neighbor was broken into, not us ............. ?

Approximate cost of services:
$600.00
2 of 2 people found this review helpful.
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Company Response

We are happy to hear you have taken advantage of taking the system with you during your move. It was important for us to not have customers feel locked in when their situation suddenly changes.

Private User
Private User
Private User reviews West Vancouver, BC
10/10

Advanced home protection

We have had older alarm systems for 25 years and saw increasing fees with no real improvements being offered. We saw Think Protection offering more features for a lower price and have been using them for over one year. It was easy to install, we can view and set the system remotely and it has numerous features to provide top class security for our home.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

And with your Think Protection system you will never be outdated again as it is constantly upgrading itself in the background.

Private User
Private User
Private User reviews Markham, ON
10/10

easy to install and no contract

The installation process was easy and I like being able to arm and disarm with my cell phone. My property does not have internet so this works very well for me. The customer service was very good and I like the fact that there are no contracts.

Approximate cost of services:
$25.00
1 of 1 people found this review helpful.
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Company Response

Without a contract we always strive with our customer service. It is means a lot to our organization.

Private User
Private User
Private User reviews Mississauga, ON
8/10

Security service

We have used the services of Think Protection for over a year. We are happy with their service and are prompt in rectifying issues we encountered. We will recommended them.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Thank you for sharing you experience.

Private User
Private User
1 review Toronto, ON
8/10

Great service

I’ve had Think Protection for a few years and their service is great. Some of my (old) door contacts are failing and they are replacing them for me. I receive prompt calls whenever I have triggered the alarm accidentally. I would recommend.

Approximate cost of services:
$20.00
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Company Response

Thank you. We stand behind our product and our comprehensive warranty.

Private User
Private User
Private User reviews Markham, ON
10/10

New home installation

Havin* built a new home, we were searching for a quality security system which not break the bank. Looked a local service at 5x the cost but did see the value. Al the parts were delivered in two packages ( some parts were not available but were delivered within one week).
Installation was very easy, with help but Think inside staff.
Since the service has worked well with only minor issues - love the remote online access and being able see security status from anywhere in the world.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the feedback. We're thrilled that you are enjoying your new system.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Think Protection

Think Protection DIY alarms feature the most advanced equipment and software with professional 24/7 monitoring. Our cutting edge technology ensures your system is always online and up to date with behind the scenes regular updates. Every system comes with a FREE mobile applications so you always know what is happening with your home. Cellular connection gives you a fallback to ensure connectivity at all times and ThinkHome offers you the ability to automate your home using readily available zWave devices. HD Video Doorbells, Outdoor cameras and 360 degree pan-tilt indoor cameras can also be added to any Think Protection system
With all these features and a no contract 30-day full money back guarantee Think Protection can't be beat!

CATEGORIES
Alarm Systems
PRODUCTS
Alarm systems, security systems, residential, commercial, business, smart home, home automation, alexa, google, DIY alarms, self install, smoke alarm, co alarm, motion detection, smoke detector, co detector, flood detection, temperature detection, temperature monitoring, flood monitoring, smart locks, smart lights, smart bulbs, door contacts, glassbreaks, video, PERS, medical alert, mPERS
SERVICES
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BRANDS
Think Protection, Z-Wave
SPECIALITIES
5-Diamond Central Station Monitoring, Excellent Customer Service
WEBSITE
https://www.thinkprotection.com/
YEAR ESTABLISHED
2015
RETURN POLICY
30 Days
PAYMENT METHOD
VISA or Mastercard
MEMBERSHIPS
Better Business Bureau 5-Diamond Central Station Monitoring Certified UL Certified Products
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
5 years*
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.