Think Protection

Alarm Systems
Markham ON L3R 9Y5
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Alarm Systems
Think Protection
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83%

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Reviews for Think Protection

Average customer rating:
8.7 10 (232 reviews)

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lornadanzil
lornadanzil
1 review Montreal, QC
10/10

Home alarm system

Home alarm monitoring.. there are 2 sensors, one that put in the living room and one on the kitchen. 3 things that installed in the three doors.

Approximate cost of services:
$523.00
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darren_yyz
darren_yyz
1 review Mississauga, ON
10/10

Home alarm

The support staff was very experience.I would definatey recommend this company. They made the process so easy any one can do it.
Thanks

Approximate cost of services:
$660.00
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Company Response

Thanks Darren. We appreciate the positive comment. We promise that we will continue to work hard for your business.

Eugene
Eugene
4 reviews Toronto, ON
2/10

Poor adhesiveness of motion detectors & Soft sound

I've come across ThinkProtection, because of a Perkopolis deal which was an extra motion detector for a free of charge. Setting up and installation process were very smooth. When I talked with the agent at the beginning, the agent stated that once the motion detectors are attached, it will be very hard to remove, and you will need to use a hairdryer to take off. However, a day after the installation, one of the motion detectors fell off, and caused a false alarm. Local police came upon my request, because I was at work. Later I got charged $ 130. Also, my family felt that the alarm sound is too soft to scare or warn intruders.

We decided to cancel the service, and request to refund as they advertise 30-day money back guarantee, then it was VERY VERY hard to get it through. Instead of cancelling, they kept offering extra adhesive, sound amplifier (extra cost), and private guard system (extra cost) throughout many phone calls. As those are not what I expected, I asked money back. I returned the equipment in person more than two weeks ago. However, I haven't received money back yet.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

We are sorry that your experience with our company was not up to par. We work hard to make sure our customers are satisfied. We will look into the status of your refund.

Private User
Private User
Private User reviews Toronto, ON
10/10

alarm system

Fairly quick and easy process. Called in and spoke with a technician who walked me through the installation process step by step. the pinpads kind of look like a toy

Approximate cost of services:
$400.00
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Company Response

We are glad you're installation was quick and easy. We assure you that you'll be impressed with the technology inside the keypad. Thank you for being a Think Protection customer.

r.bonspiel
r.bonspiel
1 review Oka, QC
10/10

Complete system. FOB, Pinpad, 3 smoke detectors, door sensor, movement detectors

Received and installed in less than 30 minutes. The technical assistance rep was phenomenal. She stayed on the phone with me the entire time. Patient, helpful and professional, she guided me through the entire setup.

Approximate cost of services:
$400.00
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Company Response

Thanks for choosing Think Protection. We appreciate your business and will continue to work hard to keep you satisfied.

Private User
Private User
Private User reviews Nanton, AB
10/10

home security

setting up was easy with the Raymond the setup tech via phone. ok, it took longer than 20 minutes...I had more than a basic setup. But, we got everything working and with Ray's added tip to use sticky velcro for the motion sensors the rest was a piece of cake. It really is fairly simple to set up Think Protection products and having someone guide you through it is a total bonus. And, now, I feel safe, whether I am home or away. That's the best part.

Approximate cost of services:
$450.00
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Company Response

Thanks for being a Think Protection customer. We will continue to work hard to make sure you're receiving the best security at the lowest price in the industry.

otbs.solutions
otbs.solutions
1 review Edmonton, AB
10/10

We purchased THINK PROTECTION's wireless Home Security System to replace our outdated, stand-alone system.

I was exceedingly impressed with the ease of installation and system set-up; with the help of THINK PROTECTION's Technical Specialist, I believe it took all of about 45 minutes from start to finish. I'm especially pleased to see that the Specialist was extremely patient as we moved from one area of the house to the next as this made for a more relaxed and stress-free installation. As well, everyone whom I've interacted with has been very professional and courteous.

Approximate cost of services:
$500.00
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Company Response

Thanks for being a Think Protection customer!

randy
randy
1 review New Westminster, BC
10/10

new backyard office

you can see it here..... www.rb-architect.com

simple system that's effective to protect the new office.

Approximate cost of services:
$150,000.00
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Jay
Jay
1 review Barrie, ON
10/10

Home security system

Really thorough explanation about installation of home security system and good product, fast and friendly service.
100% recommended

Approximate cost of services:
$350.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Think Protection

Think Protection DIY alarms feature the most advanced equipment and software with professional 24/ 7 monitoring. Our cutting edge technology ensures your system is always online and up to date with behind the scenes regular updates. Every system comes with a FREE mobile applications so you always know what is ...
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