No More Chores Of Toronto Cleaners

We had tight schedule in between tenants. No More Chores were available on short notice and flexible when we needed to delay for a day. The crew arrived as planned, and did very good job. I was particularly impressed how well appliances were cleaned, because this is usually a weak point of cleaning companies. I will use this company again.

Worst cleaning service experience I have encountered. Unprofessional service and cleaners. Set up to gouge customers. The cleaning was far from satisfactory. The place is still dirty and I will have to get other cleaner to clean.
The cleaners were not properly informed by the company of the key information that my condo was loft style - so the cleaners came unequipped to clean a loft and were furthermore incompetent in the basic cleaning too. I requested the service based on the description (loft) and size of condo (1300 sq ft) , with number of bedroom (2) and bathrooms (2.5) and stating specifically what all I needed cleaned (all loft style condo windows, so high windows, it was post-reno empty condo so needed all dust to be cleaned primarily - I paid extra for it being loft style and post-reno cleaning. This was all very clear and confirmed in my booking email confirmation. However - what I requested was ignored through and through in reality, cleaners had no information about the job I had requested, and even when I spoke and emailed the customer service about the discrepancy, it was just ignored. It was like speaking to a wall.
Booking was specific about two levels of windows due to loft style - these were NOT cleaned.
Booking was specific about balcony. This was NOT cleaned - it still had all the dirt.
Booking was specific about cleaning inside the fridge, microwave. This was NOT done. There were still food crumbs inside the microwave. The fridge had not been touched inside. And this is when these things were basically clean to begin with. The fridge is new and just needed to be cleaned post reno as I wanted to assure dust was cleaned - if was NOT.

Furthermore, simple tasks were NOT done - there were still crumbs and shoe marks on my hardwood floors. As if this wasn't enough, they broke the latch of one of my vanity doors!!! Now I will have to pay someone to come and repair that too.
AVOID at all costs! This company is set up to fleece customers into paying extra extra extra $$$$ for and then forgets about what they agreed to and just force customers to live with their subpar service, once they have taken the money.

I have too many chores and not enough time. I’ve always had some hired help but various results, so this time I hired No More Chores. They were highly recommended by a family member, and true to the word, they are excellent! Their website provides ample and accurate information, you know exactly what you are getting and what it will cost you. No gimmicks, no tricks. I got a quote, and when I wanted something extra to be done that was not included in the basic package (cleaning top of the kitchen cabinets that were not cleaned for months), I just contacted the owner and was told that this could be added at a hourly rate, no problem. Such flexibility and individual, customized service is what makes No More Chores special!

The cleaning lady, Carole, was hard working, efficient and polite. I was surprised how much she accomplished during her hours. The quality of the service is tightly controlled; Mike (the owner) has a habit to drop in and do spot checks how things are done. He checks for details that I would never see myself, such as for invisible cobwebs in high corners, and for a dust on the top of chandeliers! Everything was done even better than I expected.

Overall, I was very satisfied and would not hesitate to recommend No More Chores to friends and anybody who needs reliable, quality service. Great value for money!

Had a great experience with No More Chores, ordered a deep clean of an Airbnb loft space. Though there was some lateness in arrival, the reps were very communicative about it and allowed for good timing on the end. The loft was absolutely wonderful, walls and floors washed, fridge, bedding looking fantastic. Very impressed with the service, booking, price, everything.
Highly recommended.

The company provided good communication. The cleaner came within the window and finished as she told me. She took her time and did a exceptional job on my unit. The stove was like new. Kitchen and Bathroom were clean as expected. I vacuumed again and did not collect dust. I recommend No More Chores.

I had two cleaners clean my condo balcony and they did a great job! Even cleaned all the glass railing and windows. Would highly recommend for interior or exterior cleaning!

Emily did a fantastic job cleaning our mother's very messy house. She even did some minor interior decorating which was appreciated. The company in general was great on the communication and booking front. I would definitely hire them again.

Emily did a fantastic job cleaning my apartment. She arrived promptly in the allotted window and worked hard the entire time she was at my place. A friend commented afterwards that my bathroom floor was clean enough to eat of off!

Terrible service, avoid at all costs

TLDR: booked move out cleaning, ended up with huge scratch on hardwood floor

I had booked a thorough move out cleaning service with No More Chores. The cleaners arrived 2 hours late with less than 30min notice before their scheduld arrival time. They asked me to leave my condo so we wouldn’t get in the way of the cleaning - BIG MISTAKE.

I came home to find a giant scratch in my hardwood floor near where the corner of where they moved my couch. I spent a good hour on the phone playing phone tag with their office, with them trying again and again to deny their involvement in this.

They finally agreed to send a carpenter to “fix” the scratch. They just used a marker to hide the scratch slightly (its still clearly visible).

Not impressed, use at your own risk.

Top cleaning as reported by my guests while I was out of the country.
Areas for improvement would be to share the notes I provided with the cleaning staff so there is no communication errors and cleaners have all the information needed provided in advance. Cheers