We had a new carrier high efficiency installed last year, and noticed that every time the furnace came on, the air quality in the house and TVOC levels would rise way above limits. Had no luck with original installer to identify issue, but air point tech was able to identify the issue by performing several key diagnostics on fan speed and manifold (outlet gas) pressure which turned out to be too high. After the adjustments, the furnace is operating in the right range and TVOC levels back down to acceptable limits. Thank you for your thorough work and help correcting this issue. Great work.
- Company Response
Thank you for sharing your experience with Air Point Heating and Cooling. We take very seriously issues that you have with the HVAC equipment and make sure that you are safe and your equipment works properly. We are grateful that you have turned to us to solve the problem and we hope to provide you with services in future!