Furnace blower motor was acting up and finally gave in on a Saturday. Called Air Point Heating and Cooling (referral from my neighbor) on the Sunday and spoke with Katerina who took down all the info and scheduled for a tech to come Monday. Mike from Air Point showed up promptly just after 9am on Monday, did an assessment, replaced the capacitor, tested the system to rule out the capacitor being the issue and the blower motor still failed. Mike explained the options to me for my 14 year old furnace. I opted to go with having the motor replaced as that option best suited my budget and surprisingly came in less than what I expected to pay to have this part replaced (including tax and labour). Mike left at 10am to order the new motor and facilitate the repair order. Eddie showed up at 11:30am with the new motor and the repair was completed by noon. I was very impressed with the speed and professionalism by all who I dealt with from start to finish and will definitely use and refer this company again for all future HVAC needs.
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- Company Response
Thank you, Nathan, for sharing your experience with Air Point Heating and Cooling and taking time to leave us this amazing review! We understand how upsetting it can be when heat gives up right on the first days of cold weather, and we do everything in our power to make this problem go away fast. In Air Point Heating and Cooling we take the issues of our clients close to heart, and strive to solve the problem professionally, fast, explaining the process and doing our best to keep prices low. We are thrilled that you are happy with our company and hope that we can be of service for any of your future HVAC needs! Thank you for choosing Air Point Heating and Cooling! We are committed to your comfort!