Window Mart

Windows & Doors Installation & Service
Edmonton AB T6E 6M9
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Window Mart

Average customer rating:
9.8 10 (198 reviews)

Sort by

Private User
Private User
Private User reviews Airdrie, AB
10/10

Project

Great Costumer Service from Lyla, can't wait to get the new windows in few months and I hope to enjoy only great quality and comfort from this company
Thanks, H

Was this review helpful?
Doris in St. Albert
Doris in St. Albert
0 reviews Toronto, ON
10/10

Window Replacement

We had basement windows replaced 5 months ago by Window Mart. This cold snap really proved it was worth every penny. We were so impressed with their reasonable quote, not to mention professionalism with sales and installation, we decided to give them our business to replace the rest of the windows in our home. Highly recommend them. Thank you to Andrey for coming today and advising us on what to do.

Was this review helpful?
Company Response

Good day,

Thank you for your sharing your experience with our company. We would like to thank you for choosing and trusting Window Mart with your projects. We are happy to know that you are satisfied with the results of work. Our team consists of professional and dedicated sales representatives and installers who work hard to meet our customers expectations. We hope that you will enjoy your windows for many years to come. We are looking forward to assisting you on your second project. If you have any questions, do not hesitate to contact us call us at 780 988 0350.

Thank you for your time and business,

Sincerenly,

Window Mart Team

Debbie
Debbie
1 review Darwell, AB
10/10

12 Window replacements.

After getting a few quotes to have our windows replaced, we decided to go with Window Mart .We are so happy we did. We were so happy and impressed with our salesman, Andrey and the installers. Very friendly and professional. Every day they cleaned up and at the end of the job, old windows were taken away. Would highly recommend this company to anyone.

Was this review helpful?
Company Response

Good day, Debbie!

Thank you for taking the time to share your experience with us. We appreciate your kind words, we are glad to know that you are satisfied with our overall service. Andrey is very dedicated and professional, as well as our installers. Our team works really hard to be able to meet our customers expectations. We would like to thank you for choosing and trusting Window Mart for your project. We hope you enjoy your windows for many years to come. If you require further assistance, please feel free to contact us at 780-988-0350.

Thank you for your business,

Regards,

Window Mart Team

CHARLES
CHARLES
0 reviews Edmonton, AB
10/10

Window replacements

We replaced a few older windows 3 years ago. We have enjoyed the new windows from Windowmart since. They still look good and function well. Andrey was knowledgeable and helpful. The installation team was efficient and polite.
We would recommend this company to any house owners.

Was this review helpful?
Company Response

Good day, Charles

Thank you for recommending us, we appreciate your kind words. We are glad to know that our specialist Andrey was able to assist you and that you are satisfied with our installation team. We would like to thank you for choosing and trusting Window Mart, customer satisfaction is a priority for our team. We hope you keep enjoying your windows for many more years to come. If you require any assistance, please contact us at 780-988-0350.

Thank you for your time and business,

Regards,

Window Mart Team

Stanley in Calgary
Stanley in Calgary
1 review Calgary, AB
10/10

Happy with my first set of windows and doors, ordered more

I got very good service from Ivan on replacing the first 2 windows in July, for the house I have lived in since 1990, as well as the back door. His presentation was very informative, which showed great knowledge and confidence in what he was doing. He also helped me with financing, without which I would not have been able to do this.

Installation was done very well by well qualified, professional installers, lead by Alex. They didn't even stop for lunch and worked right through till the job was done and cleaned up everything after the job was complete. Just ordered another set of 4 triple pane windows and can't wait for their arrival next year.

Was this review helpful?
Company Response

Good day, Stanley!

Thank you for sharing your feedback with us, we are glad to hear about your overall experience with our company, we are glad that our services met your expectations, especially Ivan's delivery and our installers job. We would like to thank you for choosing Window Mart for your first project and trusting us again with a second one. Our team will continue to work hard to be able to provide you with a quality service. If you have any questions or require further assistance, please contact us at 780-988-0350.

Thank you for your time and business,

Regards,

Window Mart Team

Private User
Private User
Private User reviews Edmonton, AB
10/10

Repeat Customer

We had our basement windows replaced last year with Window Mart and were very pleased with the installation. This summer we decided to do the upstairs windows so we called Window Mart again. Andrey came out and presented the options that were best for us. He was very pleasant to deal with and was very helpful and knowledgeable of his product. We had a couple of issues though. One was the extra long wait for the windows to be installed. Obviously this was due to the Pandemic so understandable. The second was some of our blinds did not fit, but when we advised Andrey of this, he immediately took care of the problem by having them cut of fit so problem solved. We love our new windows and would certainly recommend Andrey and Window Mart to anyone who is looking to have their windows replaced.

Was this review helpful?
Company Response

Good day,

Thank you for your positive review, we are pleased to hear about your experience with our company. We would like to thank you for choosing and trusting Window Mart with your project, our team works hard to be able to meet your expectations, Andrey is dedicated and knowledgeable specialists, and cares deeply for our customers. We hope you enjoy your windows for many years to come. If you have any questions or require further assistance, please contact us at 780-988-0350.

Thank you for your time and business,

Regards,

Window Mart Team

Private User
Private User
Private User reviews Brampton, ON
10/10

Service was great, easy to deal with

The communication started with the rep on the phone when i called the company, i was scheduled a free consultation at my convenient time. Met with Serghei, he arrived exactly on time as was scheduled, explained all the available options based on our budget. Sale was smooth and easy, no pressure

Was this review helpful?
Company Response

Good day!

Thank you for sharing your experience with us, for Window Mart customer satisfaction is a priority and we are glad to know that Serghei was able to assist you and provided you with all the information that you needed. He is a professional and dedicated specialist, we are proud of having him on our team. We appreciate your feedback, if you have any questions, please do not hesitate to contact us.

Thank you for your review,

Regards,

Window Mart Team

Ron in Calgary
Ron in Calgary
1 review Calgary, AB
10/10

Excellent job by installers, very happy with the new windows.

We were looking to change the windows in our home, had several presentations, Ivan from Window Mart came to our home and gave us a presentation that showed us the product that fit our needs, that's why we went with him and Window Mart.
UPDATE AFTER INSTALLATION:
The installers did a very good job, we love our new windows - they make our house look like new, and our neighbors are impressed too and now also want to replace their windows and doors with Ivan and Window Mart.

Was this review helpful?
Company Response

Good day, Ron!

Thank you for your feedback, we would like to thank you for choosing and trusting Window Mart with your project, we are pleased to hear about your overall experience with our company, we are glad to know that Ivan was able to assist you, and that the installers did a good job. Our team works hard to meet your expectations. We hope you enjoy your windows for many years to come. If you have any questions, please feel free to contact us at 780-988-0350.

Thank you for your business,

Regards,

Window Mart Team

don in
don in
0 reviews Calgary, AB
10/10

Quite pleased with the window quality and service. Ordered another window.

I had my kitchen window replaced by Window Mart this past winter and the experience from sales to installation was great. My house in the Bayview area of SW Calgary is 40 years old and the difference the new window made was quite stark.

Ivan came today to help me order another window for my master bedroom as the original one is pretty worn out. Look forward to the same great quality replacement this coming winter.

Was this review helpful?
Company Response

Hello,

We are grateful for your feedback. Our sales representatives and installers are professional and dedicated people. Customer satisfaction is our priority and we do our best to deliver high-quality services.
We are happy to hear about your experience with Window Mart and hope that you will enjoy your windows for many years to go. If you have any questions, please contact us at 587-390-1803.

Thank you for your review,

Sincerely,

Window Mart Team

Norma in Toronto
Norma in Toronto
1 review Rivercourse, AB
10/10

Windows

When my husband and I were looking for window we called Window Mart and we needed financing. They sent Max over to our house in Bruderheim. Both times he arrived right on time and explained in details. Max offered us a very good deal in financing so we went ahead with project. He was very honest, clear and made sure that we understood everything. I would recommend him to any customer at Window Mart.

Was this review helpful?
Company Response

Good day,

We appreciate your nice words. Our company is proud to have such professionals like Max. He always delivers helpful and knowledgeable services. We are working every day to improve the quality of our services. We are really happy to assist you with your project.

Regards,

Window Mart Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Window Mart

Window Mart provides High Quality and Energy Efficient windows and doors products. We are a team of real people with real values, building real relationships with customers. Window Mart comes to your windows and doors projects with top quality products, professional installation service, prompt after sale service and most important, competitive price.

***

Window Mart is a company that offers an end-to-end solution for replacement windows and doors in Ontario, Alberta and Saskatchewan. Over the years we have worked hard to build a professional team of sales representatives and installers, whose first priority is our customers satisfaction. Our goal is simple, we want to install top quality windows and doors which we would enjoy in our own home.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Exterior Doors, Patio Doors
SERVICES
Sales, Installation & Service
WEBSITE
https://windowmart.ca
NUMBER OF EMPLOYEES
23
PAYMENT METHOD
Visa, Master Card, Cheque, Bank Draft
LICENSES
Yes
MEMBERSHIPS
BBB, ECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.