Window Mart

Windows & Doors Installation & Service
Edmonton AB T6E 6M9
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 3 timesBest of 2020winner 3 times

Reviews for Window Mart

Average customer rating:
9.8 10 (192 reviews)

Sort by

Private User
Private User
Private User reviews Calgary, AB
10/10

Service was great, easy to deal with

The communication started with the rep on the phone when i called the company, i was scheduled a free consultation at my convenient time. Met with Serghei, he arrived exactly on time as was scheduled, explained all the available options based on our budget. Sale was smooth and easy, no pressure

Was this review helpful?
Ron in Calgary
Ron in Calgary
1 review Calgary, AB
10/10

Excellent job by installers, very happy with the new windows.

We were looking to change the windows in our home, had several presentations, Ivan from Window Mart came to our home and gave us a presentation that showed us the product that fit our needs, that's why we went with him and Window Mart.
UPDATE AFTER INSTALLATION:
The installers did a very good job, we love our new windows - they make our house look like new, and our neighbors are impressed too and now also want to replace their windows and doors with Ivan and Window Mart.

Was this review helpful?
don in
don in
0 reviews Calgary, AB
10/10

Quite pleased with the window quality and service. Ordered another window.

I had my kitchen window replaced by Window Mart this past winter and the experience from sales to installation was great. My house in the Bayview area of SW Calgary is 40 years old and the difference the new window made was quite stark.

Ivan came today to help me order another window for my master bedroom as the original one is pretty worn out. Look forward to the same great quality replacement this coming winter.

Was this review helpful?
Company Response

Hello,

We are grateful for your feedback. Our sales representatives and installers are professional and dedicated people. Customer satisfaction is our priority and we do our best to deliver high-quality services.
We are happy to hear about your experience with Window Mart and hope that you will enjoy your windows for many years to go. If you have any questions, please contact us at 587-390-1803.

Thank you for your review,

Sincerely,

Window Mart Team

Norma in Toronto
Norma in Toronto
0 reviews Rivercourse, AB
10/10

Windows

When my husband and I were looking for window we called Window Mart and we needed financing. They sent Max over to our house in Bruderheim. Both times he arrived right on time and explained in details. Max offered us a very good deal in financing so we went ahead with project. He was very honest, clear and made sure that we understood everything. I would recommend him to any customer at Window Mart.

Was this review helpful?
Company Response

Good day,

We appreciate your nice words. Our company is proud to have such professionals like Max. He always delivers helpful and knowledgeable services. We are working every day to improve the quality of our services. We are really happy to assist you with your project.

Regards,

Window Mart Team

Fabin in Calgary
Fabin in Calgary
0 reviews Calgary, AB
10/10

Repeat happy client

I met with Ivan Ranyuk in November at my place in Riverbend when he came to present his windows. Even though I had already signed with a different company, I wasn't completely convinced I made the right decision as I had been given very little information. Ivan showed me samples, went over the quality of the materials, which I liked and phoned the other guy to cancel and signed with Ivan.

The windows and the side door were installed in early spring, and all I can say is that I am happy and glad that Ivan turned right at the right time.

The installers worked very efficiently, were quick and left no mess upon departure.
Ordered a new front door now, can't wait for the same high quality upgrade this fall.

Was this review helpful?
Company Response

Good day, Fabin!

Thank you for sharing your feedback with us, we are glad to know that were able to meet your expectations and that you are satisfied with our services, specially Ivan's and our installers. He is dedicated, professional and a great team member, we are proud of him. Our installers are work hard to make sure that the quality of their work is good. If you have any question, don't hesitate to contact us at 780 988 0350.

We really appreciate your business.

Regards,

Window Mart Team.

Sophie in Edmonton
Sophie in Edmonton
0 reviews Calgary, AB
10/10

Repeat client. Great windows, professional team

I live in Shawnessy and had several windows replaced last year. Ivan was very knowledgeable and helpful. I was impressed with the quality of the product and the installer was professional and efficient. I was so happy with the windows that I got 2 doors and 3 more windows replaced this year. Great all-round experience!

Was this review helpful?
Company Response

Good day, Sophie!

Thank you for sharing your experience with us, we would like to thank you for choosing and trusting Window Mart with your project. We are glad to hear that you are satisfied with the quality of our services, specially Ivan's delivery, he is professional and dedicated. We hope you enjoy your windows and doors for many years to come. If you require further assistance, please do not hesitate to contact us at 780-988-0350.

Thank you for your time and business,

Regards,

Window Mart Team

Bruce
Bruce
0 reviews Red Deer, AB
10/10

Windows and doors

Andrei was very good at understanding price concerns and availability on service.
Seem to have an excellent product.
Would recommend to anyone.
He was very helpful and understanding.
I have no concerns dealing with Andrei or his services.

Was this review helpful?
Company Response

Good day Bruce!

Thank you for your review, Window Mart really appreciates your time. We are glad to hear that our specialist delivered a helpful and knowledgeable service, Andrei is a hard-working person and great member of our team. Thank you for choosing Window Mart for your project, if you have any questions regarding your contract, please feel free to contact us at 780 988 03

Regards,

Window Mart Team

Diana
Diana
0 reviews Spirit River, AB
9/10

Getting a quote on installing a new window

Phoned company for quote to purchase and install a new bathroom window. Was efficient and quick to explain the company's policy and description of what I purchased. Very easy to talk to.

Was this review helpful?
Company Response

Good day!

Thank you for your review, we are happy that you are satisfied with our services, we hope you enjoy your window, in case that you need further assistance, please contact us at 78-988-0350.

Thank you once again for your feedback and business,

Regards,

Window Mart Team

Patricia in Calgary
Patricia in Calgary
1 review Calgary, AB
10/10

Excellent quality windows

Our house is in Patterson Heights and we had our upstairs windows replaced by Window Mart in the fall last year and we are so happy with them. We had lots of problems with our old windows and condensation. Every winter when it’s cold, we had puddles of water on the inside of our windows. The water would ruin our window jambs and the casings and we had to repaint them every few years. Since we've had the new triple pane windows, we have very little condensation (just a few drops) and it’s so much quieter in the house.

We have been very pleased with the entire process. Everything from working with Vitaliy to the guys who came to do the installation was very smooth. The installation crew cleaned up and was very courteous. The windows are excellent quality and we were able to keep using our existing venetian blinds.

We are now working with Ivan to replace our main floor and basement windows.

Was this review helpful?
Company Response

Good day!

Thank you for your feedback, Window Mart appreciates your review. We are glad to hear that our specialist delivered a helpful and knowledgeable service, he is a great member of our team. Thank you for choosing Window Mart for your project, if you have any questions regarding your contract, please feel free to contact us at 780 988 0350.

Thank you for your business,

Regards,

Window Mart Team

Carletto
Carletto
1 review Edmonton, AB
10/10

Windows Quality

We purchased two windows from Julia and she has been very knowledgeable and very helpful if we need more windows we will certainly come to your company. Can’t wait to have our new windows installed.

Was this review helpful?
Company Response

Good day!

Thank you for your feedback, Window Mart appreciates the time you took to write this review, we are glad and happy to hear that Julia delivered a helpful and knowledgeable service, she is a great team member. Our team would like to thank you for choosing and trusting Window Mart with your project, if you have any questions regarding your contract, please feel free to contact us anytime at 780-988-0350 or toll free 1-855-993-0303.

Thank you for your business,

Regards,

Window Mart Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Window Mart

Window Mart provides High Quality and Energy Efficient windows and doors products. We are a team of real people with real values, building real relationships with customers. Window Mart comes to your windows and doors projects with top quality products, professional installation service, prompt after sale service and most important, competitive price.

***

Window Mart is a company that offers an end-to-end solution for replacement windows and doors in Ontario, Alberta and Saskatchewan. Over the years we have worked hard to build a professional team of sales representatives and installers, whose first priority is our customers satisfaction. Our goal is simple, we want to install top quality windows and doors which we would enjoy in our own home.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Exterior Doors, Patio Doors
SERVICES
Sales, Installation & Service
WEBSITE
https://windowmart.ca
NUMBER OF EMPLOYEES
23
PAYMENT METHOD
Visa, Master Card, Cheque, Bank Draft
LICENSES
Yes
MEMBERSHIPS
BBB, ECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.