Dirt Dragger LTD

Formerly Ideal Interior Care Ltd.
Carpet & Rug Cleaning & Repairing
Toronto ON M3C 1A1
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94%

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Reviews for Dirt Dragger LTD

Average customer rating:
9.7 10 (131 reviews)

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Teagan in Toronto
Teagan in Toronto
1 review Brampton, ON
10/10

AMAZING!!!

All I can say is AMAZING! I was so impressed with the service, quality and kindness. I would 100% use the service again and will most definitely recommend to everyone! THANK YOU!

Approximate cost of services:
$120.00
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Company Response

We appreciate your business,
Thank you.

Jeremy
Jeremy
0 reviews Oshawa, ON
10/10

Large sectional Couch Cleaning

Mohamed did a great job on our large sectional. He contacted me right away to give me a detailed quote which was right on budget.
he arrived promptly, was friendly, courteous, and professional and made sure we were away of any timing issues or interruptions to our day with a clear schedule and timeline and did a very thorough job with all parts cleaned as promised.

HIghly recommend to anybody!

Approximate cost of services:
$300.00
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Company Response

We appreciate your business,
Thank you.

Perry in Toronto
Perry in Toronto
1 review Toronto, ON
0/10

Worst service ever

The service was meant to be to clean my off white coloured sectional sofa, cream coloured dining chairs and my area rug in my master bedroom. The only thing that was done right was Mohammed showing up on time. After that everything else including the actual cleaning service and the result has been a disaster. DO NOT USE THIS COMPANY. To start with the cleaning fluid they used smelled like stagnant fishy water. My white couch now has streaks of yellow from the cleaning fluid they used. My area rug has been left curled up on the sides and the middle. I called 5 mins after he left to tell him that I was worried that the rug wouldn't straighten, and he assured me it would flatten out once it dried. More than a week later it is still curled despite efforts to flatten it.

Worse than the rug though it the fact that I have streaks of yellow running through my white sofa. When I called to complain all Mohammed said was that this had never happened in 15 years. Then he said he would call me back to book a time to come back and have a look at it, and re-do the work. He never called back, and when I eventually called, he said he was sick, and would called me back on Monday... Monday came and went and I asked why I didn't get a call back, he said, he did call but he couldn't get through and there must have been a network outage.. Excuse after excuse, and the absolute worst service.
Save yourself money and aggravation, and do not use them. Lots of promises, and really bad service.

Approximate cost of services:
$400.00
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Company Response

Greetings to you.
Starting off, from the very beginning Mohammad advised you to not get your dining chairs cleaned because it won’t help in availing your desired result and also there is NO GUARANTEE of stain removal. However you were adamant to get it cleaned, despite of him warning you. Secondly, the streaks are due to a fresh deep clean; is temporary and will fade after use. Thereafter, regarding you calling us back for redoing the service was acknowledged and you were told to be followed up for further booking. On your initial call he had to dismiss the booking due to his health but thereafter he called you but you didn’t revert back and claimed for a refund. Our policies do not proclaim refunds but we are still open to accommodating you for a reservice and rebooking. Kindly revert and apologies for any inconvenience.
Also if you’d want to look up at our reviews and ratings you can follow up and will notice that we have majority satisfied customers and we go above and beyond for our customer satisfaction.

Everett in Toronto
Everett in Toronto
0 reviews Brampton, ON
10/10

Condo bedroom carpets

Second time using Dirt Dragger and will continue to use them for any future carpet cleaning. Very professional courteous and timely service.

Approximate cost of services:
$150.00
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Company Response

We appreciate your business
Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Sofa bed cleaning

Very good and satisfied job, made it as good as new, will refer to our friends and family

Approximate cost of services:
$205.00
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Company Response

We appreciate your business
Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing Quality and Service! I will be a returning customer!

Mohamad was incredibly professional and took the time to explain all the details and educate Me on the products and service. I really appreciated his honesty and quality of service. I will definitely be recommending this company to my friends and family and will be a returning customer!

Approximate cost of services:
$220.00
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Company Response

I appreciate your business.
Thank you.

Patricia
Patricia
0 reviews Vaughan, ON
10/10

Couch deep cleaning

I have used this company a few times now and they are fantastic, very professional, do a very clean job and my couch always looks brand new. I would highly recommend this company to anyone for any of your cleaning requirements!!

Approximate cost of services:
$275.00
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Company Response

Thank you.

MAHMOOD in London
MAHMOOD in London
1 review Brantford, ON
10/10

Carpet and Ceramic Tiles cleaning

Excellent service, a bit pricey but guess you get what you pay forI would recommend 100% to someone who needs a deep and professional cleaning. There are cheaper guys out there but they do half a job what Muhmmad did.

Approximate cost of services:
$807.00
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Company Response

Appreciate your trust in our work
Thank you.

Sharon and Jack Mills from Hamilton
Sharon and Jack Mills from Hamilton
5 reviews Hamilton, ON
10/10

Excellent Customer Service and Carpet Cleaning!!

We had a renovation this summer plus we have 3 animals. Our broadloom was really dirty and had a lot of stains. Mohamad did an extremely thorough cleaning, first vacuuming all the rooms with a powerful Dyson. I had just vacuumed but the large amount fine dirt and hair he picked up was impressive. Hes a really nice guy who takes pride in his work. He explained the whole process. He moved much of the furniture around to do underneath. Our carpets are fluffy and look brand new, right to the edges. We are very pleased and will definitely recommend him and be repeat customers! Thank you!

Approximate cost of services:
$480.00
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Company Response

We appreciate your business, thank you for your
hospitality
Coffee was great.

Thank you.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Couch has a new life! Looks brand new

Very professional and friendly service. Knowledgeable about couches and fabric and the best part is they will make your couch look new again. He has amazing before and after results.
I would recommend using Dirt Dragger services!

Approximate cost of services:
$300.00
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Company Response

We appreciate your business

Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dirt Dragger LTD

Dirt Dragger LTD has been offering Carpet and Rug Cleaning Services for the past 20 years. Owner/Operator performs the work with no sub contracting.

We offer residential/commercial carpet cleaning services where we will steam clean, deodorize and disinfect all of your carpets.

Oriental/Area Rug Cleaning: Persian Rugs, Wool, Cotton and synthetic in plant cleaning oriental/area rugs steam cleaned. On premises

Construction Cleaning: Hardwood Washing

Upholstery Cleaning: Natural and synthetic fabrics on sofas, loveseats, dining & kitchen chairs, headboards, patio furniture, etc. Steam cleaned, disinfected and deodorized.

Pet Stain / Heavy Stain Removal: A large variety of stain lifters, degreasers and concentrated solutions are available to treat pet stains, high traffic areas, food & beverage stains, etc.

100 % Customer Satisfaction. If you are not satisfied with our cleaning results after the first 15 minutes we will stop and not continue at your request.

We provide a complete line of specialty cleaning and restoration services to the residential and commercial markets in Toronto, Mississauga, Brampton, Milton, Burlington, Hamilton, Maple, Richmond Hill, Markham, Scarborough, Pickering, Ajax, Whitby, Oshawa, and surrounding areas.

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
SERVICES
Carpet Cleaning Oriental Rug Cleaning Persian Rugs, Wool Construction Cleaning Upholstery Cleaning Sofas, loveseats, dining & Kitchen chairs, headboards, Patio furniture Pet Stain / Heavy Stain Removal Scotchgard Tile and grout cleaning
SPECIALITIES
Specializing in residential carpet cleaning and commercial carpet cleaning
WEBSITE
http://dirtdragger.com/
PAYMENT METHOD
Visa, Mastercard, Cash, Cheques
LIABILITY INSURANCE
Yes
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