GTA Countertop Pro

Formerly Gta Stone Countertops
Countertops
7250 Keele Street Unit 34 Vaughan ON L4K 1Z8
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GTA Countertop Pro
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95%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 3 timesBest of the Best '22 Best of Award '22winner 3 times

Reviews for GTA Countertop Pro

Average customer rating:
9.7 10 (79 reviews)

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Davina in North York
Davina in North York
1 review Toronto, ON
10/10

Kitchen renovation

Joyce was simply fantastic! I highly recommend her services. I am in awe of the work they did for me and how quickly they turned this around. When they called to come in for the installation; they were outstanding! I am so happy with their work I asked Joyce to come back and look at my backsplash. What a pleasure it was to deal with such professionals! The pricing was half of what Home Depot or Lowe’s quotes me and their turn around was going to take weeks! Good luck with your Reno’s and do yourselves a favour and call Joyce!

Approximate cost of services:
$4,000.00
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Company Response

Hi Davina,

Thank you so much for your kind words and support. I wish I could tell you how much it really means to us.

GTA Countertops

Sujal_shah2278
Sujal_shah2278
1 review Kitchener, ON
10/10

Kitchen counter top and 3 washrooms counter tops

Very good job. Joyce was very professional and honest about job and prices. Price was very reasonable. Her team came on time and finished work within couple of hours. I recommend this company to new customers.

Approximate cost of services:
$2,900.00
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Company Response

Hi Sujal,
Thank you for being a great customer. Working for you was a real pleasure.

GTA Countertops

Joy.dusome71
Joy.dusome71
1 review Innisfil, ON
10/10

Kitchen reno

was referred to GTA countertops by a friend. So thankful for the referral. We contacted them and they came out within 2 days and travelled twice to our home to ensure proper measures taken and you cannot beat their prices !From order to install 10 days and the end product is beautiful under all the protected construction material that is :)

Approximate cost of services:
$3,900.00
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Company Response

Hi Sam and Joy,
Thank you for choosing us for your kitchen renovation project, it was my pleasure to work with you.

GTA Countertops

ibazetablanquita
ibazetablanquita
1 review Hamilton, ON
10/10

Kitchen reno

Joyce came in to meet me in the mids of snow storm. She certainly knows her business and her frank personality sold me on their product.
There was few days of delay related to delivery but it was worth waiting for. The countertop fits like a glove.

Thank you for your time team.

Approximate cost of services:
$1,900.00
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Company Response

Hi Blanka,

Thank you for choosing us for your kitchen project, it was really nice work with you!

GTA Countertops

Umar A.
Umar A.
1 review Burlington, ON
10/10

Granite for my kitchen renovation

I decided to renovate my kitchen last month and was shopping around for quality and suitable granite. I contacted Joyce who is the owner of gta granite and she came to my house, gave me ideas and invited me her showroom to check designs of granite and quartz. I got excellent service, reasonable price, quality product and installation on time. I recommend gta granite to all my friends and family.

Approximate cost of services:
$2,000.00
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Company Response

Hello Umar,

Thank you so much for such a great review, we work hard to to deliver the best customer experience possible. We are thrilled that you are satisfied with our product, workmanship and service.

GTA Countertops

Muzaffar
Muzaffar
1 review Mississauga, ON
10/10

Kitchen countertops and vanity

Joyce was very punctual and excellent in setting up the expectations. She delivered the services on time and works manship was good also.

Keep up the good work

Approximate cost of services:
$2,000.00
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Company Response

Thank you for choosing us! It is our goal that you are always happy with the countertop and service we provide you.

GTA Countertops

Jennifer
Jennifer
4 reviews Brampton, ON
10/10

Kitchen counter top

Love love love my new countertop, easiest process ever!!! Joyce was nice and helpful and the men that came and installed was professional and cleaned up after themselves

Approximate cost of services:
$1,950.00
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Company Response

Hi Jennifer,
Thanks for giving us the opportunity to serve you. We greatly value your business!

GTA Countertops

Irene in Toronto
Irene in Toronto
1 review Toronto, ON
0/10

Countertop and sink for kitchen

They installed a counter top and failed to explain that the end of the edges would not be full like my previous countertop. Caulking used is white and poorly done. Sink cut out was not done properly and so countertop hangs over the undermount sink. They told me not to worry but when I tried to resolve the problem they disappeared by. It answering the phone and only responded by text saying it was done properly which is not true. I would not go with this company. Spend the money on a real professional company to do the work that has quality workmanship. Not this one. They are only interested in making the deal and collecting their money. They have no customer service what so ever.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I’m sorry to hear about your bad experience. Just to note this the job was done for Irene’s parents in Irene’s parents’ house. From day one when we went to take the measurement until the last day when we complete the installation, we never met Irene to discuss any details about her parent’s countertop and no one (including her parents) make any specific requirement on edges or cut-outs. Irene’s mother is a very nice lady and she personally selected the countertop edge from our edge profile pictures. Irene’s mother seems very happy with her new countertop, and following installation she even asked me to come back to do her other kitchen on the upper floor.

The sink cut outs can be different and is dependent on various factors including the template provided by the manufactures, sink cabinet size, sink type/size etc. So, the standard sink cut out can be of three types overhang, flush or reveal. The one that we done for Irene’s parents is an overhang, which is according to the template along with our professional judgement, is better to prevent water seeping into the gap. As a stone fabricator with many years experience in the fabrication industry I tried my best to professionally educate Irene about this, unfortunately she refuse to listen our opinion and insists because she has a “reveal” cut on her counter, other than reveal cut out are incorrect. 

This business’s success comes from our continued faith in the excellence of our products and services, something we are committed to and would never undermine. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark in this case.

We are truly sorry about that Irene could not be satisfied with her parents’ new countertop, it tells us that there is always room for us to improve as a company, and we thank you for the experience.

GTA Countertops

Mike & Stephanie Lewis in Kitchener
Mike & Stephanie Lewis in Kitchener
1 review Whitby, ON

First Review

10/10

Beautiful Quartz Kitchen countertops

Process was truly amazing from beginning to end. Joyce (Zang) contacted me right way and agreed to come to our home to measure and provide my husband and I, a quote. She brought samples and we agreed to go to the showroom to see larger slabs. We were still unsure between granite and Quartz. We met Joyce on the Saturday and quickly fell in love with a Quartz. We agreed upon an edge profile and thickness and the quoted price was our final cost! We requested a weekend install so we could be home and 3 weeks later we had our new kitchen! Great and polite gentlemen did the installation and carefully cleaned up. They put runners down and were meticulous with every detail. Please find the before (Formica) and after.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Mike & Stephanie,

It was our pleasure to work with you, thank you for your business!

GTA Countertops

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GTA Countertop Pro

GTA Countertops has more than 10 years of combined experience in the fabrication and installation of stone products. We purchase a carefully selected variety of granite, marble and quartz in large quantities and stock it locally. This system allows us to offer the luxury of real, natural granite or quartz counter tops at very affordable prices.

We pride ourselves in helping you achieve a more beautiful, money saving and practical approach to improving your dream home, we do not outsource any part of your project to another company, from start to finish, it is completed by our company!

CATEGORIES
Countertops and Kitchen Planning & Renovation
PRODUCTS
Quartz Caesarstone Granite HanStone Quartz Marble Travertine Limestone Slate
BRANDS
Silestone LG Viatera Caesarstone Hanstone Corian Olympia Tile & Stone Terra Stone Inter stone Radianz Kstone Tce Lucent Quartz SIO4 Quartex Brick Stone Vico Stone
WEBSITE
http://www.countertoppro.ca
YEAR ESTABLISHED
2005
PAYMENT METHOD
Cheque, Cash and e-transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year on Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.