Summers And Smith Cooling & Heating Ltd

Heating & Air Conditioning
Aurora ON L4G 3Y5
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Heating & Air Conditioning
Summers And Smith Cooling & Heating Ltd
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93%

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Reviews by rating (past 12 months)
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Reviews for Summers And Smith Cooling & Heating Ltd

Average customer rating:
9.3 10 (159 reviews)

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Private User
Private User
Private User reviews Aurora, ON
10/10

New furnace and air conditioner

We received excellent service from Summers and Smith. Michael, our sales person was knowledgeable regarding furnace and air conditioner products. He also made a follow up appointment. Installers Brian and Andrew were efficient and knowledgeable.

Approximate cost of services:
$10,000.00
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Company Response

Hello,
Thank you very much for expressing your satisfaction with the recent installation of your furnace and air condition! At Summers and Smith we pride our selves on our customers satisfaction, accomplishing this through employing some of the highest trained and professional individuals within the industry. We will be sure to pass on your positive words to those involved in your installation, including, Michael, Bryan, and Andrew. We hope you are satisfied with the efficiency of your furnace with the colder temperatures, and are sure that your air conditioner will perform to your expectations come the spring/summer next year.
Hope you have a great holiday season!
- S&S team

Catherine C from Newmarket
Catherine C from Newmarket
4 reviews Newmarket, ON
10/10

Great service!

Booked our first furnace maintenance request online.
Received a prompt and professional call within 24 hours to set up the appointment.
The technician (Casey) arrived on time and was friendly, professional and efficient. He answered my questions and provided helpful advice regarding humidity levels in our home.
I wouldn't hesitate to recommend this company and will be contacting them again in the spring for our A/C maintenance.

Approximate cost of services:
$115.00
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Company Response

Hi Catherine,
Thank you very much for the feedback regarding your recent furnace maintenance! At Summers and Smith we employ some of the highest trained professionals within the industry, ensuring they can assist with any questions or concerns that our customers may have regarding their heating and cooling equipment. We look forward to hearing from you in the spring regarding your A/C maintenance, and will pass on your positive words to Casey, your service technician.
Hope you have a great day!
- S&S team

jhafner in Aurora
jhafner in Aurora
2 reviews Aurora, ON
0/10

Lennox Furnace repairs

I would not recommend this company. I was extremely disappointed with their service.
Their technician replaced a faulty capacitor tested and declared the furnace functional, two months
Later the same problem appeared again. Instead of offering another checking of the furnace I was told
That I needed a new motor and other stuff. Of course there would be another service charge etc. etc. I declined and went with another company, that gave me excellent service and solved the problem. I feel that Summers and Smith had no intention whatever to provide or extend any warranty for their previous work two month earlier.

Approximate cost of services:
$288.00
1 of 1 people found this review helpful.
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JM in Aurora
JM in Aurora
1 review Aurora, ON
10/10

Furnace and AC replacement

The whole team (Micheal, Dave, Andrew & Brian) were fantastic from start to finish. From first contact to completed installation, the job was done timely and professionally. Andrew and Brian did a truly amazing job of installing the exhaust venting without having to open up our drywall ceiling! I would not hesitate to recommend Summers and Smith.

Approximate cost of services:
$9,000.00
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Company Response

Hello JM,
Thank you for taking the time out of your day to write such a wonderful review of our staff and company! At Summers and Smith we pride ourselves on employing some of the highest trained professionals within the industry, ensuring our customers satisfaction. We have passed along the positive review to Michael, Dave, Andrew, and Brian, as its always nice to hear feedback positive or negative. We appreciate your returning service over the years and look forward to doing business with you in the future for any HVAC needs you may have.
Hope your furnace is performing to your satisfaction so far this winter, and can assure that you will be satisfied with your air conditioner come the spring/summer time.
Have a great day!
- S&S team

JIMMULD
JIMMULD
1 review East Gwillimbury, ON
10/10

furnace installation and servicing

Work was done on schedule and on time and within quoted cost. Service personnel were pleasant and helpful and offered advice on improving use of equipment

Approximate cost of services:
$130.00
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Company Response

Hi JIMMULD,
Thank you for writing such a positive and wonderful review of our company. We appreciate you taking the time out of your day to let us know of your experiences both in the past with your furnace installation, and the present with your furnace maintenance. We are committed to providing our customers with the best possible service and recommendations we can offer. We promise to keep up the great work in providing you with efficient and effective service.
Hope you have a great day!
- S&S Team

STANCHOLDEN
STANCHOLDEN
1 review Whitchurch Stouffville, ON
7/10

Furnace clean, check

Showed up on time, very pleasant, was only here for 20 min seemed quick to me

Approximate cost of services:
$120.00
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Company Response

Hi STANCHOLDEN,
Thank you for your feedback on your furnace maintenance that was completed recently. We appreciate any and all feedback whether it be positive or negative. With that, we employ some of the highest trained professionals in the HVAC industry and do hope that the cleaning and inspection of your furnace was done effectively. If you would like to discuss this situation further please do not hesitate to contact our office and we would be happy to assist you.
Hope you have a great day, and we do look forward to hearing from you in the future!
- S&S Team

Brad  from Aurora
Brad from Aurora
2 reviews Aurora, ON
10/10

New furnace, WiFi Thermostat,

I knew I wanted to stick with Lennox, my old Pulse was still going strong but wanted to be proactive with a new high tech EL296V installation, WiFi thermostat, automatic humidifier. Summers & Smith were a bit higher than the next bid but have never disappointed me in the past.

Difficult install, 5' crawl space, vented through existing clay tile chimney. Very pleased with the crew, thorough and competent. Spent time training me on the WiFi thermostat. Entire installation neat as a pin, left the cellar spotless, took good care with covering carpets. First Class!!

Approximate cost of services:
$5,000.00
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Company Response

Hi Brad,
Thank you for taking the time out of your day to write such a wonderful review of our company! At Summers and Smith we pride ourselves on employing some of the highest trained professionals within the industry, ensuring our customers 100% satisfaction, and are pleased that we were able to accomplish this with your recent furnace installation. Thank you for your returning service over the past 12 years, we truly appreciate customers like your self and look forward to hearing from you in the future for your heating and cooling needs!
Hope you have a great day!
- S&S Team

Private User
Private User
Private User reviews Newmarket, ON
10/10

Air conditioning repair service

Very pleased with Summers And Smith Cooling & Heating... They were able to send a technician Friday afternoon of what was to be a very hot long weekend. Service Technician (Casey) diagnosed the issue and provided options. I decided to have it repaired. He had the parts for 15+ year old AC in the truck and repaired it promptly. Couldn't be happier with the friendly service and outcome!

Steve

Approximate cost of services:
$450.00
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Company Response

Hi Steve,
Thank you for taking the time out of your day to write such a wonderful review of our company! At Summers and Smith we are committed to providing our customers with the best possible service and recommendations we can offer. We promise to keep up the great work in providing you with efficient and effective service and will be sure to pass on your positive words to Casey.
Hope you have a great day!

- S&S Team

kathyandrews
kathyandrews
1 review Aurora, ON
10/10

Furnace and A/C annual service.

Great technician. Very clean and professional. I will continue to call on them and refer Summers and Smith to my friends.

Approximate cost of services:
$200.00
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Company Response

Hi Kathy,
Thank you for letting us know how pleased you were with your recent furnace and air conditioner maintenance! At Summers and Smith we pride ourselves on our customers satisfaction and accomplish this by employing some of the highest trained professionals in the industry.
Thank you for your past, present, and future service!
Hope you are having a great summer!
- S&S Team

Lesley in Toronto
Lesley in Toronto
1 review Toronto, ON
10/10

Replacement of furnace and air conditioning

From the outset, my experience with this company was excellent. Beginning with a punctual appointment with Kevin to view and discuss options, progressing to an efficiently submitted quote and then culminating with the installation of both units within a week of the initial appointment. The installation took a full day as the job was a big one, but I was so impressed at the efficiency and dedication of the team involved. My precious garden was left undamaged (thank you!) and not a speck of dirt was tracked into the house. The advice that I was given was excellent and I am delighted to refer this company to anyone looking for superb service and workmanship.

Approximate cost of services:
$7,000.00
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Company Response

Hi Lesley,
Thank you for writing such a wonderful review of our company and staff! We are beyond pleased that your experience with Summers and Smith was to your satisfaction from the beginning to end. At Summers and Smith our installation teams, technicians, and sales representatives consist of some of the best and highly trained professionals in the industry, ensuring our customers 100% satisfaction. Thank you again for sharing your experience with us, we truly appreciate it. We will be sure to pass on your kind words to Kevin, along with Bryan and Dylan, your installers.
Hope you are having a great summer and we look forward to hearing from you next year for maintenance!
- S&S Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Summers And Smith Cooling & Heating Ltd

At Summers and Smith Cooling & Heating Ltd, we deliver a level of comfort and service that no one else can match. As an Authorized Dave Lennox Premier Dealer & Authorized Daikin Dealer, we offer the quality installations and service of cooling and heating systems for your home and business in Aurora, Newmarket and the surrounding area.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioner, Ductless Split, Air Quality, Fireplace, Unit Heater, Water Tank
SERVICES
Residential & Commercial Cooling & Heating Live Technician on Duty 24/7 24 Hour Emergency Service
BRANDS
Lennox Daikin Regency Heat & Glo Savannah Mitsubishi John Wood
SPECIALITIES
Service to All Makes & Models Licensed & Trained Technicians Fast Local Service Conveniently Located Showroom
WEBSITE
https://summersandsmith.ca
YEAR ESTABLISHED
1973
PAYMENT METHOD
All Major Credit Cards, Cheque, Cash
LICENSES
Fully Liscenced
MEMBERSHIPS
HRAI, Aurora Chamber of Commerce, T.S.S.A., ESA, WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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