Gateway Exteriors

Formerly Gateway Roofing & Contracting Ltd
Roofing
Hamilton ON L0R 1C0
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HomeStars  >  Roofing in Hamilton  >  Gateway Exteriors  >  Residential Roofing Project
10/10

Residential Roofing Project

Jason and the team are definitely quickly making a name for themselves in Binbrook and surrounding community. I commend them for professionalism, positivity, quality in general, but want to give you more details in case you are considering this company - you will NOT be disappointed!! They are by far one of the best I've dealt with.
I first got referred to them by my neighbour who was really pleased with his roof. Was very pleased that they honoured the original quote they gave me in 2021 for installation in 2022 despite rising material costs - my pet had passed and we had to defer the roof expense due to vet bills. Jason was super understanding and honoured the original quote more than a year later. When the guys came, they were friendly, professional and you could see they knew what they were doing. I expected to have to clean up a bit myself after the job was done, and even went especially to get an outdoor broom .... only to find out the guys had cleaned up so well that I had nothing left to sweep!!! Honestly, the premises looked better than before they had even started. Wow. Then it gets even better ... I had asked Jason to extend the drain pipe that was dripping over the front of the roof, right into the eavestrough. He did this at no extra charge!!! On his own time. This prevents torrential water draining from the whole roof onto that one corner, and preserves the life of the new shingles (which are a great colour and quality by the way). The guys cleaned out the eavestroughs and even removed an inactive Bell satellite. Jason also advised to keep an eye on the eavestrough as it started to drip, and offered to come back, again, on his own time, to put a bit of sealant.
These days great customer service, pride in workmanship, going the extra mile and taking the time to really address customer communication and concerns at this level, is hard to find. I would recommend Jason and the team hands down - they are an awesome bunch. Thanks!!!

Approximate cost of services:
$7,000.00
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Company Response

Hi Ania,
Thank you for the amazing review, glad we could help!