Tollis Contracting

We have a two tier deck with an overhanging roof that is not properly supported. We hired Ryan to make it safe by installing 4 posts and improving the surrounding decking. He insisted on a large upfront payment as a deposit and to pay for the lumber required for the job. The lumber never arrived, and 7 weeks later all that had been done was 4 holes filled with some concrete. One days work. After every conceivable excuse as to why he wasn’t there doing the job, we decided to cancel the project. And another two months later, we have still not received any refund. My phone calls, texts, and IMs are being ignored.