Direct Waterproofing

Waterproofing
Mississauga ON L4X 2X7
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Direct Waterproofing
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98%

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Reviews for Direct Waterproofing

Average customer rating:
10 10 (79 reviews)

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Adam B
Adam B
7 reviews Toronto, ON
10/10

Concrete repair and backwater valve installation

We recently moved to an older house and discovered water damage beneath our basement stairs. Terry and his crew assessed the problem and repaired the area, adding some internal waterproofing. We also took the opportunity to install a backwater valve. The team was professional and Terry was very friendly and helpful explaining all of the work. He also completed the necessary paperwork so that we got the full rebate from the city ($1250). The next week, Terry offered free use of his camera to help identify an unrelated blockage in our house's drainage system. I highly recommend Terry and the team at Direct Waterproofing.

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Company Response

Dear Adam,
Thank you for such a good feedback. We appreciate your kind words. We are happy that you are satisfied with our service.

Kind Regards,

Direct Waterproofing Team

Lisa
Lisa
0 reviews Markham, ON
10/10

Foundation Crack Repair

Diagnostics of the issue was done quickly and precisely. The team did a great job of digging 6ft in a narrow space (since mine is townhouse) to repair the crack to the foundation that is causing the leaking in my basement. Fast, efficient and good quality work. Terry was very friendly and even added additional cement coverage from the interior.
I am very satisfied with the work!

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Company Response

Dear Lisa,
Thank you for kind words and finding the time to write such a good feedback.
We appreciate you shared your experience , in this review, with other people who wants to waterproof their basement.

Kind Regards,

Direct Waterproofing Team

Austin in Toronto
Austin in Toronto
1 review Hamilton, ON
10/10

Interior Basement Waterproofing - Old Stone Walls

I'm happy Terry and his crew waterproofed my basement (interior weeping tile around perimeter). The basement is old and awkward (low ceiling, uneven floors, stone walls, some benching), but they didn't make it complicated for me. Pricing and availability was competitive, and expectations were met for start date and completion. ..A straight forward process from the beginning. We need more people like Terry because he is friendly and makes things straight forward.

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Company Response

Dear Austin,
On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a great review.

We are happy that you are satisfied with our service.

We want you to know that you can always rely on us in any future waterproofing projects.

Kind Regards,
Direct Waterproofing Team

Cesare in Toronto
Cesare in Toronto
0 reviews Toronto, ON
10/10

water proof older residential house

Terry and his crew were a pleasure to work with. Their professionalism showed in their quality of work and customer service. I received professional guidance and support and work was completed quickly and efficiently. I will certainly be using them again in the future.

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Company Response

Dear Cesare,

Thank you for taking the time and writing such a great feedback. We're happy to hear that you are satisfied with our service and want you to know that you can rely on our team in any future waterproofing needs.

Kind Regards,

Direct Waterproofing Team

Muiz in Mississauga
Muiz in Mississauga
2 reviews Mississauga, ON
10/10

Amazing service, communication, and quality of work

Terry is a pleasure to work with. Not only is his knowledge RE: waterproofing second to none, he is a pleasure to deal with as a person, always very responsive, and has very strong attention to detail. When there was a leak in my basement, I called Terry and he was there that same day during a big rain storm and had the leak fixed ASAP. I cannot recommend Terry enough. The best!

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Company Response

Dear Muiz,
Thank you for such a great review. We are happy that you are satisfied with our service.
Delivery of quality service is very important to us and we want you to know you can always rely on us in any waterproofing needs.

Kind Regards,

Direct Waterproofing Team

Kim G
Kim G
1 review Mississauga, ON
10/10

Best service

Terry was fantastic to deal with, professional, friendly, provides great advice, I could go on. It was a seamless interaction and I did not have to worry about anything! Other contractors should seriously adapt to their business model! Thank you Terry and team

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Company Response

Dear Kim,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a great feedback.
We want you to know that you can always rely on our service in any basement waterproofing needs.

Kind Regards,

Direct Waterproofing Team

Derek Swanson
Derek Swanson
2 reviews Toronto, ON
10/10

Waterproofing basement - cracked foundation

Terry and his crew did a great job with digging up and waterproofing foundation wall. They were professional and got the job done properly. He was accommodating in terms of doing the job a day earlier than planned due to the weather. Recommended!

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Company Response

Dear Derek,

Thank you for such a wonderful review. We are happy that you are satisfied with our service and appreciate the time you have spent to write it.

Kind Regards,

Terry

Amanda
Amanda
2 reviews Toronto, ON
10/10

Basement Waterproofing

We just had Direct Waterproofing work on our basement, including interior waterproofing, new drains, and a backflow preventer. Terry was great to work with throughout the whole process. He was very patient with our many questions and walked us through the whole process before starting. He communicated with us regularly while the work was being completed and left the work area tidy at the end of every day. Some plumbing issues came up during construction and he helped us to find a solution. Terry is very hardworking and genuine. We wouldn't hesitate to recommend him to others!

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Company Response

Dear Amanda,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a wonderful review.
We are happy to hear that you are satisfied with the company and our crew leader Terry.

It was a pleasure working with you guys.

Kind Regards,

Direct Waterproofing Team

Mary
Mary
0 reviews Vaughan, ON
10/10

basement water proofing

Terry is such a great guy to work with. My basement was flooding when it had heavy rain , He informed me every stage of water proofing, he did such a great job, it is always dry after he did the waterproofing . I'm very happy with his work.. will definitely refer him to my friend if i have chance.

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Company Response

Dear Mary,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for the kind words you put in this review.
We are happy that you are satisfied with our crew and want you to know that we are always here to help in any basement waterproofing needs.

Kind Regards,

Direct Waterproofing Team

Kayla C.
Kayla C.
0 reviews Toronto, ON
10/10

Basement Waterproofing

It has been an amazing experience working with Terry and his team. As a property manager, I've worked with many different contractors and I can confidently say that Terry's service has been unmatched. He is extremely knowledgeable about his trade and takes the time to explain all of the details. He has provided exceptional customer service from the very beginning and has been super accommodating and pleasant towards our tenants. I would definitely use Terry again!

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Company Response

Dear Kayla,

On behalf of Terry and the entire waterproofing Team we want to thank you for such a wonderful review.

We are happy that we met your expectations.

Kind Regards,

Direct Waterproofing Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Waterproofing

Direct Basement Waterproofing team is the most experienced and affordable privately owned company that offers waterproofing and drain services to families and businesses across the Greater Toronto Area. Based out of Toronto and operating several trucks across GTA, we are conveniently located to service you in the great Souther-Ontario region.

With more than 25 years of experience our trained technicians offer a quality, reliable and stress free waterproofing service. In addition, our friendly and professional staff is here to answer any questions you may have about our company or our services.

Have an emergency? Don’t hesitate to call us immediately. Our 24 hour Emergency phone line is here to serve you better.

CATEGORIES
Waterproofing
PRODUCTS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SERVICES
Basement waterproofing toronto, leaky basement, wet basement, waterproofing contractors, foundation repair, underpinning toronto, basement lowering, weeping tile installation, crack repair, backwater valve installation, sump pump, leaky basement repair, wet basement repair, window well installation,waterproofing toronto,
BRANDS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SPECIALITIES
Basement waterproofing, Weeping tile installation, Foundation repair, Sump pump installation, Window well installation, leaky basement repair, backwater valve installation
WEBSITE
http://directwaterproofing.ca/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
T-85-4645355, B25386
MEMBERSHIPS
BBB, CSS-Canadian Safety Solutions, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
CSS
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Job is too small
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years
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