Direct Waterproofing

I'm happy Terry and his crew waterproofed my basement (interior weeping tile around perimeter). The basement is old and awkward (low ceiling, uneven floors, stone walls, some benching), but they didn't make it complicated for me. Pricing and availability was competitive, and expectations were met for start date and completion. ..A straight forward process from the beginning. We need more people like Terry because he is friendly and makes things straight forward.

Terry and his crew were a pleasure to work with. Their professionalism showed in their quality of work and customer service. I received professional guidance and support and work was completed quickly and efficiently. I will certainly be using them again in the future.

Terry is a pleasure to work with. Not only is his knowledge RE: waterproofing second to none, he is a pleasure to deal with as a person, always very responsive, and has very strong attention to detail. When there was a leak in my basement, I called Terry and he was there that same day during a big rain storm and had the leak fixed ASAP. I cannot recommend Terry enough. The best!

Terry was fantastic to deal with, professional, friendly, provides great advice, I could go on. It was a seamless interaction and I did not have to worry about anything! Other contractors should seriously adapt to their business model! Thank you Terry and team

Terry and his crew did a great job with digging up and waterproofing foundation wall. They were professional and got the job done properly. He was accommodating in terms of doing the job a day earlier than planned due to the weather. Recommended!

We recently moved to an older house and discovered water damage beneath our basement stairs. Terry and his crew assessed the problem and repaired the area, adding some internal waterproofing. We also took the opportunity to install a backwater valve. The team was professional and Terry was very friendly and helpful explaining all of the work. He also completed the necessary paperwork so that we got the full rebate from the city ($1250). The next week, Terry offered free use of his camera to help identify an unrelated blockage in our house's drainage system. I highly recommend Terry and the team at Direct Waterproofing.

We just had Direct Waterproofing work on our basement, including interior waterproofing, new drains, and a backflow preventer. Terry was great to work with throughout the whole process. He was very patient with our many questions and walked us through the whole process before starting. He communicated with us regularly while the work was being completed and left the work area tidy at the end of every day. Some plumbing issues came up during construction and he helped us to find a solution. Terry is very hardworking and genuine. We wouldn't hesitate to recommend him to others!

Terry is such a great guy to work with. My basement was flooding when it had heavy rain , He informed me every stage of water proofing, he did such a great job, it is always dry after he did the waterproofing . I'm very happy with his work.. will definitely refer him to my friend if i have chance.

It has been an amazing experience working with Terry and his team. As a property manager, I've worked with many different contractors and I can confidently say that Terry's service has been unmatched. He is extremely knowledgeable about his trade and takes the time to explain all of the details. He has provided exceptional customer service from the very beginning and has been super accommodating and pleasant towards our tenants. I would definitely use Terry again!

Terry was fantastic! We just renovated our entire house and he made sure our experience with him was quick, easy and painless. He did waterproofing, sum pump, back water valve and stack removal for us. The price was very fair (we received quotes from a few companies) and he completed the work in a very timely manner as he had promised us. Not only that, but Terry is just a genuinely good guy, personable, hard working and someone you can trust. We would use him again without even thinking twice. Thanks so much, Terry!!