Direct Waterproofing

Our basement flooded really suddenly..I called Terry and he came so quickly to address our problem. He explained that we needed to be waterproofed and a sump installed. Terry explained every step of the process. He gave us a very fair price, and fit us in within a few days. He and his crew arrived as scheduled, on time. Their work was unbelievably tidy. They did the job as described and left the work site spotless, and fixed!! I will recommend this firm to anyone who is looking! Their work is amazing, and they were a pleasure in our home Thank you Terry!!

Leak in foundation wall under window well after recent rain. Found Direct Waterproofing and had lots of positive reviews. Reached out and Terry responded. Professional from start to finish. Detailed quote sent and we scheduled the job. Terry and crew showed up on the day and on time. Window well and foundation was fixed very well. Thanks to Terry and crew.

The day after we had very warm weather and there was a massive snow melt, I discovered water seeping into my basement from what I thought was a sealed door. Turns out, there was a stairway behind that door leading up to my backyard that had lost its seal and melting water was coming down the stairs. The joys of living in a 100 year old house I guess. Terry was able to come out that day to take a look (when I know there was widespread flooding throughout the city because of the melt) and he was able to book me in for a repair the following week. I am beyond grateful for his knowledge, skill, and just the fact he could get me in so quickly- the water was pooling under my furnace so it was not a good situation. His prices are more than fair. I will absolutely use them in the future to waterproof my basement and install a sump pump- highly recommend this company and especially Terry. Thank you!

I count not recommend Direct Waterproofing (specifically Terry) more highly! He is so knowledgeable, trust worthy and a hard worker. the work done on our basement was well done and done in a respectable timeline. The site was always clean and Terry gave me daily updates.

Reliable, Professional and Highly Skilled +++

I contacted Direct Waterproofing to inquire about backwater valve installation and city rebate. Starting from my initial call with the master plumber Terry to the final installation, the entire experience was first-class. I did my due diligence and contacted a few highly reputable companies, but Terry’s exceptional professionalism, knowledge of the trade, and unmatched customer service over two phone calls are why I decided to work with this company and I am so glad I did. They used high quality equipment, worked clean and finished the job with impeccable craftsmanship. The job started with an initial camera inspection to find the main sewer line - Terry provided helpful information about the quality of our line during this process. He then submitted all paperwork for the city permit and kept me informed ever step of the way. Once the permit was issued, they scheduled the job within a few days and finished the installation within 3 hours. We then waited for the city inspection to be completed and the site was neatly backfilled and covered - all carefully coordinated and completed by Terry and team. Before leaving Terry handed us the paperwork to submit to city for rebate. Everything was so seamless and wonderful, I would not blink once before calling them again or recommending them to someone. Thank you for a job well done, but also for making us feel so well taken care of.

We had a basement leak. Terry and his team helped us dry the basement, installed interior waterproof and sump pump. He explained the job clearly, completed the job quickly. The team was very professional. Always on time every step of the process, kept the basement clean.
They did a great job. I would recommend Terry and his team.

Work was done quickly and on time. The service was excellent. I couldn’t ask for better. The company is highly recommended. In the future, if I ever need a similar service again, I would go back to them.

Job well done by team Terry. Terry found the problem of water seeping and his team dig up 7 ft in the ground , repaired the crack, installed new window well and other stuff required to prevent the leak. He also promised me to fix concrete work.
I am satisfied with their workmanship.

We had some pooling of water in the corner of our house. We looked and investigated for a couple months on our own and the only thing we found out was when there was a lot of water, a small pool would always form on one wall/corner.

We decided to call a water proofing company and had a great chat and meeting with Terry. He immediately determined it to be a bad addition to our home where the water was seeping through the cinder blocks used by the previous owner/builder. He outlined a plan and squeezed us in. Assuring us that our issue was fairly tame in comparison to what he sees in the city.

On the day he was able to rip out a bit of dry wall and add a membrane and attached the run off to the drain with a weeping tile. So far we have not seen any leak over the rain or heavy snow melting. Everything has been great.

Diagnostics of the issue was done quickly and precisely. The team did a great job of digging 6ft in a narrow space (since mine is townhouse) to repair the crack to the foundation that is causing the leaking in my basement. Fast, efficient and good quality work. Terry was very friendly and even added additional cement coverage from the interior.
I am very satisfied with the work!