They left gaps between planks so that subfloor was clearly visible and I had to point that out to the installers. Those were pulled out and replaced. They were very careless and slopped stain on black iron stair posts and floor below while staining stairs. The stair treads are already worn to bare wood within 2 years and need refinishing. Promised "professional dye colorist" to match stair treads to pre-finished flooring product but that turned out to be Peter's dad in the garage with stains from Home Depot and Home Hardware mixing and matching. They actually match a great deal less than the 95% perfect match Peter promised. Like not at all. Reddish floor, brown stairs.
- Company Response
Hey Juli, we finished this project over 4 years ago and haven't heard anything since. If there is something that needs to be addressed please first reach out to us and we'd be happy to come out and take a look.
Really surprised by this review as this is the first time we're hearing from you since completing the project back in 2014.
My direct line is 416.471.2065.