Very happy with Tornado Plumbing work - I had a water leak on the ceiling and wall in 2 spots under my 2 upstairs bathrooms showing up around the same time. I chose Tornado Plumbing based on the reviews here and because they seemed as skilled, but also honest and reasonable company. Serhiy answered the call right away, gave me an approximate quote over the phone and confirmed the appointment time shortly. They came on time, did quick investigation, found the leaking spot and took care of it in just over an hour, even though it needed camera use to find it. And, even though I was almost convinced that the 2nd leak spot was from another bathroom, because it was right below it, he explained me how the water from the 1st one found the way there and most likely their fix took care of it, too. He said they could always come again if they were wrong, but his explanation really made sense and after few days I could see that he was right, because both leaks were gone. Given how easily this could have looked as 2 jobs (and 2x$$) and that even I felt that was needed and how someone else could have easily gone at least for additional investigation and billing me for it, I really appreciated Serhiy's honesty, but also the job done professionally and quickly.
I will be definitely calling him again for my next waterproofing project.

Summary of the service --> Yesterday I called Serhiy. on short notice. and asked if he could stop by my Hamilton home to inspect a clogged below-grade drain pipe; he quickly accepted and made the trek all the way from the Toronto area into Hamilton in short time. To remedy the clogged drain, Serhiy proceeded to snake the drain and remove some roots that had penetrated the clay pipe. . In addition. for good measure, he followed up with a camera inspection to determine the current integrity of the pipe.
Afterthoughts --> I am very pleased with the service that Serhiy provided to me: He is reliable - he made the one hour trip into Hamilton with a short response time; He provided an effective service that cleared my drain right away; he is knowledgeable / tech savvy- he was able to explain what he was doing and even went as far s to text me pics / video of the inside of the drainage pipe. Pretty cool stuff; and, I want to stress that he is quite cost effective and fair with his pricing- he billed me a very, very fair price considering the fact that he had driven all the way over from Toronto
Thanks, Serhiy, for your dedicated service. Keep doing what you're doing and your business will continue to flourish. You're my new plumber for life! We'll be in touch. Cheers.

We called Tornado plumbing on Friday when we realized that there was some leak from our drainage system. Mike responded on the phone and promptly scheduled us for Saturday morning for someone to have a look and identify. Serhiy came right on time and identified and explained what was happening. The previous installer of the toilet seemed to have used the wrong type of wax ring, and needed a taller sized one. He installed it in no time. He also answered some other plumbing related questions that we had in mind about our recently purchased house, and gave us recommendations and advise.
We would definitely recommend these guys, and would seek their help again.

Our experience with Tornado plumbing encompassed what you wish for in a professionally run business (reliability, punctuality, fair quoting, and excellent workmanship). Serhiy responded quickly to our inquiry and it was easy to schedule a "diagnostic" appointment. The old clay sewage pipe had collapsed and was replaced by using the pipe bursting method which helped to save on extra excavating costs. Serhiy and his crew kept us updated during the various stages of the whole process including the installation of a backwater valve and sump pump. We can highly recommend this company.

Fantastic to work with. From the time of contact they were easy and pleasant to communicate with, were out at our property to assist in no time. Confident in the work they did and would 100% use again!

Tornado Plumbing and their team were incredible. They hand-dug to the pipes to avoid disturbing neighbours driveway, they were efficient, they were clean and they were friendly and respectful. They did a great job and have promised to come back to replace driveway stone in the spring when the ground settles. I can’t recommend them more...15/10 without question. We will have them back and will recommend them to anyone who needs a good and reliable plumbing and underpinning company.

I was very stuck, left in a horrible circumstance where the previous company I had hired to waterproof my basement messed the job up. They cut corners and my basement was leaking. I called Tornado Plumbing they came out immediately, gave a very competitive price, and within days the job was redone and corrected the way it should've been done in the first place. The only regret I have is not hiring Tornado to do the job originally. I would recommend them to anyone.

I had Sergei, Mike, and team attend on two separate occasions and both times they were professional, efficient, helpful, and truly top-notch. Very reasonable rates, honest plumbers, and friendly service!

Tornado Plumbing replied in good timing to my service request to repair kitchen sink drain pipe. Sent them additional photos of the issue that caused a leak and they provided me with a reasonable quote. Troy arrived ahead of time of the repair appointment. Explained what needs to be done. Finished the job within 1.5 hrs and provided recommendations to avoid possible future issues. Communication is easy and clear. We will surely use their service again for future fixes or projects.

These guys are great. I’ve used them a couple of times before already. They came back to install the water meter after changing the main water line a month ago and the job was bigger than anticipated. They completed the job and didn’t charge any extra. The job was done efficiently, and professionally. Honest and fair pricing. Would highly recommend tornado plumbing. I will use them again if needed.