Tornado Plumbing & Drains

Drain Services
45 Chauncey Ave, Unit #1 Toronto ON M8Z 2Z2
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Tornado Plumbing & Drains
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Reviews for Tornado Plumbing & Drains

Average customer rating:
9.9 10 (304 reviews)

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Goran-Unionville
Goran-Unionville
14 reviews Toronto, ON
10/10

Ceiling water leak

Very happy with Tornado Plumbing work - I had a water leak on the ceiling and wall in 2 spots under my 2 upstairs bathrooms showing up around the same time. I chose Tornado Plumbing based on the reviews here and because they seemed as skilled, but also honest and reasonable company. Serhiy answered the call right away, gave me an approximate quote over the phone and confirmed the appointment time shortly. They came on time, did quick investigation, found the leaking spot and took care of it in just over an hour, even though it needed camera use to find it. And, even though I was almost convinced that the 2nd leak spot was from another bathroom, because it was right below it, he explained me how the water from the 1st one found the way there and most likely their fix took care of it, too. He said they could always come again if they were wrong, but his explanation really made sense and after few days I could see that he was right, because both leaks were gone. Given how easily this could have looked as 2 jobs (and 2x$$) and that even I felt that was needed and how someone else could have easily gone at least for additional investigation and billing me for it, I really appreciated Serhiy's honesty, but also the job done professionally and quickly.
I will be definitely calling him again for my next waterproofing project.

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Company Response

Thank you Goran,it was great to meet you, we honestly want to help people resolve their plumbing issue as fact as possible Please let us know if there is anything else you need.

Mark
Mark
14 reviews Hamilton, ON
10/10

Blocked Below-Grade Drain Pipe

Summary of the service --> Yesterday I called Serhiy. on short notice. and asked if he could stop by my Hamilton home to inspect a clogged below-grade drain pipe; he quickly accepted and made the trek all the way from the Toronto area into Hamilton in short time. To remedy the clogged drain, Serhiy proceeded to snake the drain and remove some roots that had penetrated the clay pipe. . In addition. for good measure, he followed up with a camera inspection to determine the current integrity of the pipe.
Afterthoughts --> I am very pleased with the service that Serhiy provided to me: He is reliable - he made the one hour trip into Hamilton with a short response time; He provided an effective service that cleared my drain right away; he is knowledgeable / tech savvy- he was able to explain what he was doing and even went as far s to text me pics / video of the inside of the drainage pipe. Pretty cool stuff; and, I want to stress that he is quite cost effective and fair with his pricing- he billed me a very, very fair price considering the fact that he had driven all the way over from Toronto
Thanks, Serhiy, for your dedicated service. Keep doing what you're doing and your business will continue to flourish. You're my new plumber for life! We'll be in touch. Cheers.

1 of 1 people found this review helpful.
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Company Response

Mark, we always strive to be available to help with emergency situations that can arise. We want to be there as soon as possible; give our clients the information they need to know and resolve the problem for a reasonable price. We appreciate your time in writing this review and are happy to have been your choice. Thanks again

Max
Max
3 reviews Mississauga, ON
10/10

Toilet drainage leak

We called Tornado plumbing on Friday when we realized that there was some leak from our drainage system. Mike responded on the phone and promptly scheduled us for Saturday morning for someone to have a look and identify. Serhiy came right on time and identified and explained what was happening. The previous installer of the toilet seemed to have used the wrong type of wax ring, and needed a taller sized one. He installed it in no time. He also answered some other plumbing related questions that we had in mind about our recently purchased house, and gave us recommendations and advise.
We would definitely recommend these guys, and would seek their help again.

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Company Response

Hi Max, thank you for your feedback, it is always pleasure to have so detailed reviews. Whoever requires plumbing,waterproofing or drain services, please, call us to get professional service.

E&A Toronto
E&A Toronto
2 reviews Toronto, ON
10/10

New sewer pipe, instalment of backwater valve and sump pump

Our experience with Tornado plumbing encompassed what you wish for in a professionally run business (reliability, punctuality, fair quoting, and excellent workmanship). Serhiy responded quickly to our inquiry and it was easy to schedule a "diagnostic" appointment. The old clay sewage pipe had collapsed and was replaced by using the pipe bursting method which helped to save on extra excavating costs. Serhiy and his crew kept us updated during the various stages of the whole process including the installation of a backwater valve and sump pump. We can highly recommend this company.

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Company Response

E&A, we're glad to have been able to diagnose, solve and repair the collapsed clay pipe issue for you. We're always happy when our service standards are appreciated by you taking the time to write this review. Thank you.

Kazundra in Toronto
Kazundra in Toronto
1 review Toronto, ON
10/10

Efficient & Great to Work With- Highly Recommend!

Fantastic to work with. From the time of contact they were easy and pleasant to communicate with, were out at our property to assist in no time. Confident in the work they did and would 100% use again!

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Company Response

Thanks for the review! We strive to be the best plumbing service available and exceed your expectations. Thanks again for the review

jpurkis from Toronto
jpurkis from Toronto
2 reviews Toronto, ON
10/10

Clay pipe replacement to city line

Tornado Plumbing and their team were incredible. They hand-dug to the pipes to avoid disturbing neighbours driveway, they were efficient, they were clean and they were friendly and respectful. They did a great job and have promised to come back to replace driveway stone in the spring when the ground settles. I can’t recommend them more...15/10 without question. We will have them back and will recommend them to anyone who needs a good and reliable plumbing and underpinning company.

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Company Response

Thank you for taking the time to write this review. We try our best to accommodate our clients but also not impact their neighbours in anyway. Glad you enjoyed our excellent customer service and are happy with the final result. And yes, we'll see you in the spring. Thanks again

Samuel in Toronto
Samuel in Toronto
0 reviews Toronto, ON
10/10

They fixed someone else's horrible work

I was very stuck, left in a horrible circumstance where the previous company I had hired to waterproof my basement messed the job up. They cut corners and my basement was leaking. I called Tornado Plumbing they came out immediately, gave a very competitive price, and within days the job was redone and corrected the way it should've been done in the first place. The only regret I have is not hiring Tornado to do the job originally. I would recommend them to anyone.

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Company Response

Sam, thank you for writing this review. We are glad to have been able to give you the quality exterior basement waterproofing job you wanted and the the leaking basement issue. We were happy to be of service

Private User
Private User
Private User reviews Oakville, ON
10/10

Drain clog and water leak - both attendances were excellent!

I had Sergei, Mike, and team attend on two separate occasions and both times they were professional, efficient, helpful, and truly top-notch. Very reasonable rates, honest plumbers, and friendly service!

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Company Response

Thanks for taking the time to write us a review! We do our best to be of service. Should you ever need us again, don't hesitate to reach out. Thanks again

Private User
Private User
Private User reviews Mississauga, ON
10/10

Kitchen sink drain pipe repair

Tornado Plumbing replied in good timing to my service request to repair kitchen sink drain pipe. Sent them additional photos of the issue that caused a leak and they provided me with a reasonable quote. Troy arrived ahead of time of the repair appointment. Explained what needs to be done. Finished the job within 1.5 hrs and provided recommendations to avoid possible future issues. Communication is easy and clear. We will surely use their service again for future fixes or projects.

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Company Response

Glad we could be of assistance for this issue. My strive to be the best option when it comes to your plumbing needs; be it service, price and time efficiency. Thank you for taking the time to write this review.

Luke in Toronto
Luke in Toronto
2 reviews Toronto, ON
10/10

Water main replacement

These guys are great. I’ve used them a couple of times before already. They came back to install the water meter after changing the main water line a month ago and the job was bigger than anticipated. They completed the job and didn’t charge any extra. The job was done efficiently, and professionally. Honest and fair pricing. Would highly recommend tornado plumbing. I will use them again if needed.

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Company Response

Luke, thanks for the great review! We do our best to be cost effective and complete the job as we quote them. Happy to be of service; if you ever need us again, don't hesitate to reach out. Thanks again

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tornado Plumbing & Drains

At Tornado Plumbing we work hard to fulfill all your plumbing needs, and offer some of the best service in the GTA. Our products are high quality, and all of our work is under warranty. By using the most recent technology we can offer you the best service to ensure your plumbing work is done efficiently and with quality. We provide free estimates, competitive rates, and city rebates are available.
Our services include waterproofing, pipe burst, plumbing repairs, backwater valve, concrete work, water service and repairs, drain camera inspections, drain snaking, and underpinning (basement lowering).
With appointments booked at your convenience, and 24 hour emergency service, you’re sure to get the job done with Tornado Plumbing.

Check us out here:
https://www.facebook.com/TornadoPlumbingCom
https://twitter.com/TornadoPlumbing
https://www.instagram.com/tornado_plumbing/

YouTube videos on various plumbing and drain services may be found in our photo gallery.

CATEGORIES
Drain Services, Foundations, Plumbing, Waterproofing, and Concrete Contractors
SERVICES
Waterproofing Our skilled crews take all the necessary steps to clean and prepare your foundation wall prior to waterproofing. We only use materials of the highest industry standard to seal your home from leaks. With a 25 year warranty, you are guaranteed a dry basement and piece of mind. Drains When you need to replace your damaged sewer lines, we meet all city standards for drain work and backwater valves. Using the minimally invasive pipe burst method, we can have your drains running again quickly. Water Service Using trench-less technology we can quickly replace your lead waterline or upgrade your current water service, causing minimal damage to your property Plumbing We can take care of all your plumbing needs no matter the size. Fixing small leaks to full plumbing line replacement, and everything in between. Concrete work From walkways to patio slabs we’ve got all your concrete needs covered. Underpinning & Walkouts If you’re looking for more living space, we can lower your basement to your desired height or add a second entrance. Using approved engineer drawings, and following building codes, we will create the basement you want. 24/7 EMERGENCY SERVICE
SPECIALITIES
Ask about the City Rebates for Sump Pumps and Back Water Valves
WEBSITE
https://tornado-plumbing.com/
YEAR ESTABLISHED
2014
PAYMENT METHOD
ALL Major Payment types Accepted.
LICENSES
Drain Layer, Drain Contractor, Building Renovator. See photo gallery.
LIABILITY INSURANCE
Yes
DIPLOMAS
Ontario College of Trades and Apprenticeships (Plumbing)
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years Labour and Warranty. Kindly ask for more details.
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