1. Fixed the garburetor and the draining capacity of the sink; a young apprentice, Michael, did a job for us next, Daniel installed a new hot water tank; Andrew installed a replacement drain in a toilet.
Daniel came to us on a Saturday evening to fix the garburetor and a plugged sink. He had advertised that he worked on weekends and he proved he did by arriving early on Saturday evening (7:00 p.m.). This very young business man impressed us with his enthusiasm and dependability, doing a lengthy job. He returned on Sunday to do some necessary followup. Michael, an apprentice, did a second job and impressed me with his early completion. He talked about his job and his employer with such satisfaction it was great to hear. Daniel made a 3rd visit to install a new hot water tank which he did alone. After the installation, the heater kept shutting off. Daniel called the tank suppliers to come to our home. Long story short, the hot water tank finally behaved as it should. At no time were we left with a problem that had no resolution. Again we needed a plumber's help and we called Pristine Plumbing and Drainage of New Westminster again. Andrew came this time. He worked quickly and well to replace a drain in our toilet. He explained what he had done. He told us more about this prize company where they work well together and are friends after work. He left with a smile and told us how satisfying his job is. Today Daniel, business owner, phoned to see if the work done by Andrew was satisfactory. We are completely satisfied. We will call them again and would recommend them to anyone needing their services.
- Company Response
Thank you for the wonderful review Marilyn. It's been a pleasure working with you on these issues. I'll be sure to pass on your kind words to the rest of the team.