Repair Care

Excellent and efficient work by Mikola. He was polite, quick to diagnose, gave good advice, and cleaned up well upon completion.

I can't say enough good things about the Technician that came to our house. He was knowledgeable, offered excellent customer service and took the time to explain things to us. The reason why my rating is low is directed at the company itself, I found the costs to be extremely expensive and it took twice as long as they originally estimated for our parts to come in. We literally could have bought a new dryer for the cost to fix ours, and probably should have.

Started a large load of washing, the machine filled up and then stopped completely. I called two other repair services, and they could not come for four days. Found HRT Appliance Repair and their ratings and called them. They arrived three hours later, and my machine was repaired within fifteen minutes with the new part. From my my description of the problem, they knew what exactly what part to bring. I highly recommend this company for the fast, efficient, friendly service based on my experience yesterday.

I had previously had a service tech under the Sears warranty come out to remedy my dryer problem with no resolve, completely useless and didn't explain anything. My dryer was still making a noise. Today, Mykola (the service tech with Home Stars) explained what he thought it was and recommended a full service to check all of the parts, explained pricing and made sure I was ok with everything before proceeding. He had me look in to the machine with him so he could show me how dryers work and explained to me what he was looking for. He tested everything and then cleaned the insides. He remedied my issue completely. He gave me so much information about the maintenance of appliances. What a professional who really knows what he's talking about and an honest person that does a really thorough job that isn't trying to screw you. This is the epitome of a days honest work. You get what you pay for and Mykola is a professional that provides quality.

Diagnosed a grinding noise by the dryer when running. Turned out to be a plastic piece of lint tray broke off and was causing the noise.
He explained al the work and fees up front. He made some general maintence suggestions, hooked up my exhaust better than before and levelled my washer for me.

The Motor on my LG dryer was broken and service man replaced it with new motor

Mykola was prompt, courteous , and took the time to explain all the work he was doing.

I was very pleased with the technician's prompt and thorough service. I would definitely use Paramount again and recommend their services.

Washmachine leaked. Cold water valve replacement which required ordering the part and second visit to replace it.

Damon was a prompt and courteous technician. Kept work area tidy and cleaned after done. Arrived on time and telephoned prior to arrival. Good service very nice answering service