Repair Care

Appliance Repair
Toronto ON M6K 2X8
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70%

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Reviews for Repair Care

Average customer rating:
9.1 10 (506 reviews)

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kristatenbrinke
kristatenbrinke
2 reviews Lincoln, ON
10/10

Washer

It was the drain pup that went on the washer, mykola explained how to prevent it from happening again and how to clean the washer as well. Overall satisfied with service.

Approximate cost of services:
$400.00
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Company Response

Thank you very much for your kind words,
Fixing appliances is our specialty and passion. Our goal and vision is exceed expectation to every single customer!
We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

ptassy
ptassy
2 reviews Mississauga, ON
10/10

Dryer repair

I was in the middle of doing laundry and noticed no heat coming from my dryer. Then it made a loud noise and stopped working. I called for a tech at 11:30 and they arrived before 12:30. Our tech's name was Wahid and he was very fast, professional and personable. The problem was fixed in under an hour and the cost was affordable. He is a great representative of your company and we are satisfied customers!

Approximate cost of services:
$230.00
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Company Response

Thank you very much for your kind words,
Fixing appliances is our specialty and passion. Our goal and vision is exceed expectation to every single customer!
We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

klarch
klarch
1 review Toronto, ON
10/10

Washing Machine

Chris was very professional when he repaired the drainage problem on my washer. He was flexible and able to work around my schedule to do the repairs. Thanks Chris, good job !

Approximate cost of services:
$237.00
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Company Response

Thank you very much for your kind words,
Fixing appliances is our specialty and passion. Our goal and vision is exceed expectation to every single customer!
We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

Private User
Private User
Private User reviews Toronto, ON
0/10

Dryer

Request was to move a dryer from point A to point B:

NOTE: Before I continue, I recommend if you are reading this-read all the poor comments and look at the tone and theme of the "customer service" responses. Never their fault and always an excuse.

-During the discussion of the quote, it was not mentioned that the electrical needed to be moved as this COULD NOT be completed by the contractor. My assumption was that all work to move the dryer would be completed.
-I will take accountability for not considering or asking that direct question; however, not being an appliance or electrical expert (hence my call to this company) I would think that would be called out as a step in the process?
-After several other issues with this job, over the course of a 2 week delay, I find out half way through "moving" the appliance that electrical is not part of it.
-The only person who can help me, again only one in the entire company is Denis the "head" of customer service. I called him for the 3rd time that day to deal with this issue and I was angry and frustrated. Instead of taking a customer service approach to acknowledge the issue and provide an apology, he continued to talk over me, giving excuses while defending they were not electricians. He refused to listen to the point I was making about educating me on what they can and cannot do during the process. (which I would have made arrangements for…)
-He then told me to calm down and to call back when I was in a better mood. He then HUNG UP ON ME.

Side note: they never sent an electronic quote as indicated they would and when asked for it today, they only sent the final invoice with a conveniently added note about electrical-After I was told specifically that this was not on the notes on the work order. They also signed their name for me as acceptance of the work completed.

Approximate cost of services:
$300.00
3 of 3 people found this review helpful.
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Company Response

Please forgive us for the bad experience please contact us at 1 888 501 9702 and we will compensate you. I want to make this right

Alisa
Alisa
1 review Ottawa, ON
10/10

Refrigerator

Fridge was powered off, Mike P checked the fuse, fuse was working and power-cycled the fridge and was and has been working well since he did that. Friendly and listened to the issues well. Fixed problem quickly!

Approximate cost of services:
$214.00
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Company Response

Thank you very much for your kind words,
Fixing appliances is our specialty and passion. Our goal and vision is exceed expectation to every single customer!
We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

chris81
chris81
1 review Toronto, ON
10/10

Washing machine

The door wouldn't lock and the cycle wouldn't run. He fixed the door lock quickly and efficeiently.

Approximate cost of services:
$240.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your kind words,
Fixing appliances is our specialty and passion. Our goal and vision is exceed expectation to every single customer!
We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

lschell
lschell
1 review Edmonton, AB
10/10

Clothes dryer repair

Damon was very polite and efficient. The two house calls were initiated within two hours from the start of the four hour window.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your kind words,
Fixing appliances is our specialty and passion. Our goal and vision is exceed expectation to every single customer!
We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

info
info
1 review Toronto, ON
10/10

Dryer service

Chris was very polite, and efficient. I Would certainly reccomend to friends in the future.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your kind words,
Fixing appliances is our specialty and passion. Our goal and vision is exceed expectation to every single customer!
We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

ges325
ges325
1 review Ottawa, ON
10/10

Broken

Fridge panel replacement

Mike was very professional and knowledgeable. He answered quite a few questions and was polite throughout.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Mike is a very knowledgeable and professional technician and we are lucky to have him working for us, thank you

Richard M.
Richard M.
5 reviews Toronto, ON
10/10

Dishwasher repair

I had Chris of RepairCare come to service a dishwasher after two visits by Appliance Repair Guys couldn't fix the problem. One thing that made the service stand out is where Chris called head office and was patched into a three-way call with the LG service centre. Something Appliance Repair Guys didn't do. From there Chris was able to find out that a part was recalled by LG and find out that was the part creating the issue.

Approximate cost of services:
$250.00
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Company Response

Chris is one of our best, thanks for your kind words

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Repair Care

Hello and welcome to Repair Care! Thank you for considering us for your appliance repair needs. As homeowners ourselves we know how stressful it can be when something we depend on isn't in working order. As such, we want to be part of the solution and not add to the ...
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