Care Appliance Service

Appliance Repair
186 Gesher Cres Vaughan ON L6A
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HomeStars  >  Appliance Repair in Vaughan  >  Care Appliance Service  >  Faulty repair, will not return phone calls
Rachel in Toronto
Rachel in Toronto
2 reviews Toronto, ON

Faulty repair, will not return phone calls

My dryer wasn't working properly and Stay came to fix it. He arrived an hour later than the end of the window I was given, and charged me $280 for fifteen minutes of work. He told me the work had a 30 day warranty.

The dryer still does not work any better than before. I have called him twice this week to ask him to come back and honor the warranty, but he will not return my messages.

Approximate cost of services:
3 of 3 people found this review helpful.
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Company Response

Good Day Rachel,
It is unfortunate that you feel this way and I hope my response proves helpful. As a general comment,our policy and procedure state that we're not in a position to honour a warranty for service we did not initially preform.
As a gesture of goodwill, we will offer a refund or allow us to return so that we may help solve the problem. Please call us so that we may move towards a resolution.