My dryer wasn't working properly and Stay came to fix it. He arrived an hour later than the end of the window I was given, and charged me $280 for fifteen minutes of work. He told me the work had a 30 day warranty.
The dryer still does not work any better than before. I have called him twice this week to ask him to come back and honor the warranty, but he will not return my messages.
- Approximate cost of services:
- Company Response
Good Day Rachel,
It is unfortunate that you feel this way and I hope my response proves helpful. As a general comment,our policy and procedure state that we're not in a position to honour a warranty for service we did not initially preform.
As a gesture of goodwill, we will offer a refund or allow us to return so that we may help solve the problem. Please call us so that we may move towards a resolution.