Restoration 1 London

Fire & Water Damage Restoration
315 Consortium Court London ON N6E 2S8
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Reviews for Restoration 1 London

Average customer rating:
9.7 10 (36 reviews)

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Andrew Wright
Andrew Wright
1 review London, ON
10/10

Mould Rehabilitation of Attic/Loft

These Restoration 1 folks do good work.
We had a mould problem in our attic or loft. It is a large space we use for storage. The cause of the mould was identified and rectified but, by then, the mould had taken hold and it turned out to be a significant project to remove it. Everything in storage had to be removed and cleaned, the insulation had to be removed and replaced, the mould had to be purged and then the contents needed to be put back. The project took a month. During that period there was next to no dust in the rest of the house. The access route in the house to and from the attic was covered with protective carpeting. Everything was thoroughly cleaned up at the end of the job.
The workers were friendly, efficient and well managed.
In addition to dealing with the present problem, Restoration 1 also provided useful advice about mitigating the risk of a mould recurrence.

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Company Response

Thank you for your great review.

Private User
Private User
Private User reviews London, ON
10/10

Elevator clean out

Called last minute, late in the day and they were on-site within two hours. fantastic service and very professional.

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Company Response

Thank you for the great review. We are happy to help.

Private User
Private User
Private User reviews London, ON
10/10

Response to Leak

I had a plumbing leak that was concealed in a wall and hard to find. Restoration 1 responded within an hour and pinpointed and stopped the leak before further damage was caused. I was comforted by the fact that they knew exactly what to do and guided me through the whole remediation process. I highly recommend them.

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Company Response

Thank you very much for your kind words. We are happy to help.

pgladysz in London
pgladysz in London
0 reviews London, ON
10/10

Basement flooding

Basement flooding caused by city sewer rain water backup. Josh and Kyle and team did an amazing job. Thanks again.

I have not received an invoice yet so I don’t know the cost of the work.

Rob

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Company Response

Thank you for the great review. We are happy to help.

jcuylle
jcuylle
0 reviews London, ON
10/10

Sewer backup cleaning

The service was professional, thorough and good value for money. If we ever have a seer back up again (let’s hope not!) we would use this service again!

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Company Response

We hope you don't have to call us again but are happy to help if you do.

propertysolutions5798
propertysolutions5798
0 reviews London, ON
10/10

flood water extraction

JOsh and his crew came in a timely fashion and extracted 3ft of water from a flooded basement. He was easy to communicate with. I would recommend them.

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Company Response

Thank you for the great review.

ryckmanaj
ryckmanaj
0 reviews London, ON
10/10

Flood

Josh came within the hour of our flood on Christmas. Very helpful, professional and reassuring. I highly recommend restoration One

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Company Response

Thank you very much for the kind words. Always happy to help out.

wgrose1477
wgrose1477
0 reviews London, ON
10/10

Unexpected flood at business office

Fast response. Efficient service.
Had us back in business right away.
Worked around our schedules to continue cleanup and damage control while we worked.
Knowledgeable and helpful regarding insurance. Total professionals with impressive results.

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Company Response

Thank you for your kind words. We understand how important it is to keep a business operational if possible.

dlpard00
dlpard00
0 reviews St. Thomas, ON
10/10

Recreation/basement

We were more than pleased with the work Restoration 1 provided for us, they explained everything they thought should be done in order to dry out the area involved, did not push
That we should use their equipment, told us where we could rent same and probably cheaper. The were very respective of our furniture, moved it out of the way and put it back when they we finished. We would not hesitate to tell people about Restoration 1, in fact we already have told friends how pleased we were.
Linda and Doug Pardey

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Company Response

Thank you for your great review.

London homeowner in London
London homeowner in London
1 review London, ON
10/10

Excellent service and reassurance following water damage

We are very pleased and relieved that we called Restoration 1 following a flood in our second floor bathroom that leaked through two stories of our house to the basement. Restoration 1 provided us with immediate, professional and knowledgable information and services to determine the extent of the damage and the solutions needed to address the problems. The owner and staff were professional, thorough, helpful, friendly and accommodating. They provided and shared their expertise during this stressful situation resulting in reassurance, peace of mind and the most beneficial outcome. Thanks to the team.

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Company Response

Thank you for your kind words. We are always happy to help.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration 1 London

At Restoration 1 London we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems.

We can help you to remove of all the water, dry your carpets, floors, walls and furniture to restore your home or office to its original condition or even better. We perform restoration services for both residential and commercial properties.

No job is too big or too small for us. Since we work with the insurance company, but not for the insurance company, our commitment is to you, the property owner and your needs. Restoration 1 will take complete care of you and guide you through the entire process of getting your property back to normal as quickly as possible.

* Water Damage Restoration * Sewage Cleanup * Flood Pump-out & Extraction * Mould Remediation * Fire & Smoke Cleanup * Leaking Basement * Wet Basement Repair * Storm Response

CATEGORIES
Fire & Water Damage Restoration
SERVICES
* Water Damage Restoration * Sewage Cleanup * Flood Pump-out & Extraction * Mould Remediation * Fire & Smoke Cleanup * Leaking Basement * Wet Basement Repair * Storm Response
SPECIALITIES
At Restoration 1 all of our technicians are fully trained and certified by the IICRC and IAQA to ensure they have the expertise to provide the highest level of service to you.
WEBSITE
http://restoration1.ca
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cash, Cheque, Insurance Claims
LICENSES
WRT, AMRT, FSRT
MEMBERSHIPS
IICRC & IAQA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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