Whitby Garage Doors Ltd.

Garage Doors & Hardware
Whitby ON L1N 8Y3
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Garage Doors & Hardware
Whitby Garage Doors Ltd.
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96%

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Reviews for Whitby Garage Doors Ltd.

Average customer rating:
10 10 (400 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
10/10

Service and Product

So glad that I was recommended to go to this company by a friend. I just had double garage doors installed today. I have been happy with Whitby Garage Doors from the start of ordering to the installation of the finished product.

Approximate cost of services:
$3,600.00
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Company Response

Thank you so much for your review.
Referrals are what our company is built on. Thank you for choosing us to do your project and we hope you will refer us to your friends and family in the future.
Brandon and the WGD team.

garage doors in
garage doors in
1 review Whitby, ON
10/10

garage doors

from the estimate to the completed work, everything was perfect.
Collin and Nick did a wonderful job, and all was efficiently explained to me. pleased to recommend Whitby garage to all.

Approximate cost of services:
$6,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for taking the time to let us know how we did. Our business revolves around our customers and word of mouth referrals. I know you will enjoy your beautiful doors for years to come.
Brandon,
WGD

Cathy Murphy from Barrie
Cathy Murphy from Barrie
2 reviews Whitby, ON
10/10

Garage door repair

I cannot say enough great things about Whitby Garage Doors. The service provided was above and beyond my expectations. Brandon was very helpful, and both Nick and Collin were honest, knowledgeable, and professional. The integrity they showed was most appreciated. We will definitely call in the future for any service concerns we have.

Approximate cost of services:
$200.00
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Company Response

Hi Cathy,
Thank you for your review. We were happy to help repair your door. Let us know if you need us in the future, we will be happy to assist.
Brandon,
WGD

Dennis Snow in Bowmanville
Dennis Snow in Bowmanville
1 review Bowmanville, ON
10/10

Liftmaster Garage Door Opener

Chad, our sales rep was very informative and arranged the installation of a lift master garage door opener the very next day. Colin and Cody arrived on time, were very professional and accommodating. When we asked if they could add new weatherstripping to our garage door, they went back to the store in Whitby for supplies and returned immediately to complete our last minute request. We highly recommend this company.

Dennis & Anne from Bowmanville

Approximate cost of services:
$500.00
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Company Response

Thanks so much for taking the time to write a review. We really appreciate your business. I will be sure to let Collin and Cody know you were happy with there service, and I will let Chad know as well. They are a great team!
Brandon,
Whitby Garage Doors

Sabrina in Whitby
Sabrina in Whitby
3 reviews Whitby, ON
10/10

Reasonable price, great looking door!

I spoke with Brandon and Chad, who were friendly and helpful throughout the process. It was very convenient to do everything by email and phone - they were prompt with providing multiple options/quotes at the same time to minimize back and forth, and dropping off colour samples/brochure. I also liked that the quotes included tax and installation.

A neat feature is that they were able to prepare a digital image of the new door on our actual house, to give us an idea of what it would look like.

Delivery was exactly within the timeframe stated. We were pleased with the workmanship and professionalism and would highly recommend WGD. Thanks!

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Sabrina,
Thank you for your review. Chad and I are happy you love your new door. We try our best to give our clients the highest level of customer service we can. We are always looking for ways to be ahead of the curve. Being able to provide pictures and shop drawings of your new door is something we feel is important for your piece of mind, and something other garage door company's rarely take the time and effort to do.
We really appreciate your business. Please let your friends and family know about us if they ever need a repair or replacement.

Brandon, and the WGD Team.

Private User
Private User
Private User reviews Whitby, ON
10/10

Great service at a reasonable price

They answered the phone promptly, fit us into their schedule that day and arrived on time with the parts needed to fix the broken spring. Both my tenant and I were pleased with their service and I appreciated the emailed invoice.

Approximate cost of services:
$170.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you. We are very happy our technician was able to repair everything for you. Our service vehicles are setup to carry almost everything we could encounter on a service call. We try to ensure we can provide the best possible experience with our clients.
We appreciate you taking the time to write a review. If you ever need us in the future please do not hesitate to give us a call.
Brandon, and the WGD Team.

10/10

GREAT service and fair price !!

Last night one of our garage cables snapped (thanks to rust on the cable bottom) leaving us with a door that was lopsided and could only be opened with a struggle. Our previous garage door repair company had gone out of business so, seeing the positive reviews for Whitby Garage Doors, I gave them a call at 9:00 this morning. By NOON today, Nick had finished the job leaving us with a repaired door, and going to the trouble of ensuring both doors opened & closed properly and were well aligned. I was thinking of doing this job myself but ANYTHING involving the large coil spring looked menacing so I bit the bullet and paid the pro ... I wouldn't hesitate to call a professional again and will go to Whitby Garage Doors first.

Approximate cost of services:
$136.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for your review. I will pass your commendation onto Nick. Nick is a great technician, and I'm happy he checked everything out for you. It is never any fun when something breaks unexpectedly but we are just a quick call away and we are always in the area.
Thanks Brandon and the WGD team!

Jarryd in Whitby
Jarryd in Whitby
1 review Simcoe County, ON
10/10

Garage door springs

These guys are awesome! I called after 4pm on a Monday and had my job complete and for the price quoted by end day Tuesday. Highly recommend this company. Very clean and professional.

Approximate cost of services:
$230.00
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Company Response

Thanks for your review Jarryd! We are happy to help out anytime! I will pass on the good review to the boys.
Chad and the WGD Team

Private User
Private User
Private User reviews Whitby, ON
10/10

New Garage Doors

We were very satisfied with the customer service we received from Whitby Garage Doors. Chad listened to what we wanted and delivered exactly that. Brandon also gave us great service as well. The whole team was professional and courteous. They were installed on Jan 23, 2017. These guys know how to install Garage doors. Thanks for the great work!!!!

Approximate cost of services:
$2,700.00
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Company Response

Thank you very much for your review. We are happy you had a great experience with us as that is our goal for every job. Let us know if you have any questions down the road we will be happy to help.
Brandon + Chad.
WGD Team

bkhibbert
bkhibbert
1 review Newcastle, ON
10/10

Garage Door Repair

When we called for service, they returned our call within 10 minutes. The service tech (Brandon) arrived within the hour of our call and was very professional & courteous. He quickly identified the problem & was able to fix it promptly.
We will definitely refer this company to our friends and family.

Approximate cost of services:
$80.00
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Company Response

Thanks very much for your kind review. We are happy we were able to get your door back together and running for you. We really appreciate your business.
Thanks, Brandon and the WGD Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
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