Miller Restoration Dki

Fire & Water Damage Restoration
104 Dunkirk Road Saint Catharines ON L2P 3H5
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Reviews for Miller Restoration Dki

Average customer rating:
9 10 (16 reviews)

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Private User
Private User
Private User reviews St. Catharines, ON
10/10

Roofing from wind damaga

the process was seamless from start to finish. the staff on site were excellent and the job was completed quickly and with little or not impact on us, the site was left clean and tidy good work

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Company Response

Thank you for the 10 Star review! We appreciate your feedback very much, and we will be sure to share with our team.

Private User
Private User
Private User reviews Welland, ON
10/10

Clean up sewer backup

My sanitary sewer backed up in basement late February. My insurance called Miller the next morning and my basement was clean and smelling good by end of the afternoon. Plumbers came following week to camera sewer and dragged sewage across floor. Miller came and once again did an excellent job. Finally in April plumbers returned to open up basement concrete floor and replace sewer pipe. Once more left a mess of sewage dirt smeared across the floor. Called insurance who once again called Miller. Here today and did a fantastic job of cleaning the entire basement, even moved washer and dryer. Extremely satisfied with their work and also their pleasant helpful manner. Definitely recommend.

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Company Response

Thank you for the review! No loss is ever good to have, but a sewer back up as you know can be very unsettling. Glad we could be there to assist!

Private User
Private User
0 reviews Hamilton, ON
10/10

374 pinehill drive hannon

We had a sewer back up and the contractor ripped up all affected flooring, drywall and personal items.
They sanitized all the affected areas. They were very polite, thorough a d well informed

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Company Response

Thank you for your review! We will be sure to pass along to the team.

Private User
Private User
Private User reviews Niagara Falls, ON
8/10

Sewer back up - clean up

Staff are very professional, detailed and organized. I’m so impressed the way they cleaned my house. Job well done.

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Company Response

Thank you very much for the positive review. We pride our selves on all these things mentioned.

Private User
Private User
Private User reviews Welland, ON
10/10

Sewer Backup

I experienced a sewer backup this weekend and was pleasantly surprised with how quickly Miller DKI was on the scene! I had the pleasure of dealing with Tom. He took Covid protocols very seriously which made me feel at ease during this pandemic. The team at Miller worked efficiently to rectify my situation, and thanks to their quick action we’ve experienced little loss from water damage. Fingers crossed I will not need to use your services anytime soon, but your team will be the first I will call in any future emergency!

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Company Response

Thank you very much for your review and kind words! We will be happy to share your positive feedback with the team on hand!

Private User
Private User
Private User reviews Saint Catharines, ON
0/10

water damage and repair

I would highly not recommend this company they have taken over 2 months to do anything and I still have done nothing I've lost over $1,000 in rental income because of these people with no consideration or empathy to my situation the estimator avoids my calls where I had to actually go to the owner to get any kind of response I was told that the end of May 2017 the repairs would be fully done then I was told the middle of June the end of June and now we are going into July with no repairs looking in the near future they tell me they are understaffed and this is why I am not getting my repairs done like that somehow is my fault

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Saint Catharines, ON
8/10

Fire Damage Restoration

Miller Restoration DKI completed some restoration due to extensive fire damage. I had a really positive experience with them and felt they did a very good job. They were accommodating and quick to address/correct any concerns.

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Company Response

Fires are one of the most devastating types of loss we get involved with. Some things can't be returned or restored. Glad to hear we were able provide a positive experience in the end. Thank you for the review.

starcollision
starcollision
1 review Niagara Falls, ON
10/10

business front office due to a water pipe burst which resulted in office being flooded

Office ceiling tiles needed to be replaced. Walls needed to be fixed and painted. New counters needed to be made and delivered. Washrooms needed to be re-done. Excellent workmanship by Staff and Sublet Staff.

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Company Response

Thanks for the Review! Yes, business Interruption can be costly and Very inconvenient.

Cosentino in Saint Catharines
Cosentino in Saint Catharines
1 review Welland, ON
10/10

House Fire

Big thanks to Millers for providing us with excellent service, compassion, professionalism and quality workmanship during our most difficult time that occurred to our home in January 30, 2016. Both Ryan and Ken were easy to approach if we had any questions they were readily available and didn't hesitate to help out. They were very understanding and compassionate towards myself and my teenage children during this whole process, I would highly recommend their services to anyone going through something similar.

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Company Response

Thank you very much for your review. We understand the unsettling events surrounding a home fire. We commend our staff for the professionalism and empathy in these difficult times for our valued clients. Thank you for the recommendation.

Kathy  from Toronto
Kathy from Toronto
1 review Toronto, ON
10/10

Restoration

We had a sewer back up at our house and our insurance company contacted Miller Restoration. My company had been working with them for years but this is the first time that I’d ever worked with them personally, and they were wonderful. They cleaned up anything that had been touched by the dirty water, itemized and tossed out things that had be destroyed. They brought fans and dehumidifiers to dry out the space, really they did things I didn’t even know needed to be done! Right now, I have a guy from Miller restoration downstairs redoing some paneling in the basement because it’s being redone. They are great.

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Company Response

Great to hear. Thank you for the kind words and your review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Miller Restoration Dki

In 2007 Greg Miller Restoration changed operation and ownership to Matthew and Tracy Holmwood. The name has been changed to Miller Restoration. We also became a member of Disaster Kleenup International in 2009.

Disaster Kleenup International (DKI) is a unique organization that is driven by a membership that has more experience in the field of restoration services than any other organization of its kind. National standards are maintained by the Head Office at the direction of the membership.

As members of DKI, we are able to utilize the expertise and resources from all members, allowing Miller Restoration DKI the ability to handle any emergency and restoration service that our clients need. Miller Restoration has been leading the way in the insurance restoration industry since opening its doors in 1995. Miller Restoration has moved thousands of homes and businesses from the disruption of unexpected property damage, through mitigation and restoration processes, to the return of property to the intended use. Miller Restoration's expertise in analyzing loss, planning, and applying the best solution response and service has gained us respect and accolades from homeowners and business owners alike, not to mention insurance industry and property management professionals.

When it comes to Property, our experts measure up. We know the emotion of lifestyle disruption a homeowner experiences. We know the cost to the business when the workplace is affected by a loss. Our actions through the processes of emergency response, mitigation and resulting damage repair have one intended end focus- to put people back to clean, safe and sound environments.

The whole Service team at Miller Restoration encompasses experts ready to care for you - our customer. From Ownership to Administration, to Warehousing and Cleaning, to Estimating and Project Management, to Specialty trades and Technicians, each is educated in their respective field. At Miller Restoration, we believe education does not stop at certification, but rather that it is an ongoing process. We are continually involved in up to date/state of the art training for our estimators, trades and technicians that keep them ahead of the competitors. At Miller Restoration we believe, our people are our best assets!

CATEGORIES
Fire & Water Damage Restoration
PRODUCTS
We are primarily Insurance Restoration Specialist. We also service commercial , institutional and residential customers
SERVICES
We provide 24/7 emergency services for Fire, Water, Wind, Mould and Asbestos remediation. We also look after Vehicle Impact, Vandalism, Hoarding and, Trauma Scene Cleanup and Covid Cleaning
SPECIALITIES
DKI Complete Assured Contents Software - FireLine Contents Processing - Dry it yourself Program
WEBSITE
http://www.miller-restoration.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
26
PAYMENT METHOD
Cash , Cheque, e-transfer
MEMBERSHIPS
OIAA, IICRC, IBAH, NSIBA, RIA, IIC, BBB, GNCC
LIABILITY INSURANCE
Yes
DIPLOMAS
Green Risk Certified, Certified Restorer, IICRC Certifications
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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