Boldt Pools & Spa

Swimming Pools, Spas & Hot Tubs
Saint Catharines ON L2N
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65%

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Reviews for Boldt Pools & Spa

Average customer rating:
6.4 10 (34 reviews)

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Private User
Private User
Private User reviews Saint Catharines, ON
0/10

Stay Away from Boldt Pools & Spa

Boldt installed a new pump.......The products used were of very cheap quality......Pipes leaked from day one. We were told that we would not be charged to repair........And shortly after we were hounded and harassed to pay up.......We couldn't believe this was happening. They called and called and sent one invoice after another. And on principle alone we stood our ground and would not pay. They actually sent this to "collections" which we ended up paying more due to interest. It was a terrible experience. They have no idea what is means to be professional. We strongly advise you to NEVER use them. And by the way, the pipe is still leaking!

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

Thank you for making us aware of these issues. We take our customer service seriously. We would love to speak with you on this and see if anything can still be rectified. If there is a better contact to reach you at, please email me at cwalychuck@gmail.com.

LHR from Niagara Falls
LHR from Niagara Falls
1 review Niagara Falls, ON
0/10

Opening of pools

Very disappointed, they came highly recommended. They closed our pool, when they opened it in May, they couldn't get it cleaned, they came 4x's for ten minutes put in chemicals scraped the wall once. They then called and said they won't come any more and I was charged over $500. And opening was to be $340. It was a bad winter and they were not responsible. They never took a water sample. I went to another company water tested and in 1 week pool was sparkling clean with the right chemicals. I have never been treated less professionally, had they done a water test and said there would be extra cost for what was needed, I would have been fine. I called to tell them my water was still green so they would be prepared for the next visit. Nothing changed. This company has good reputation, but my experience was awful. I would never use or recommend them

Approximate cost of services:
$540.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Deb Belanger in Grimsby
Deb Belanger in Grimsby
1 review Grimsby, ON
10/10

inground pool and patio

We contacted Jordan Walychuck for a consultation and he was extremely helpful and knowledgeable. We are going ahead with this project this spring and feel very confident that an excellent jobe will be done. We are looking forward to our bakyard oasis! We feel their pricing and service was excellent and we were treated like "real" customers unlike other pool places we went to.

Approximate cost of services:
$45,000.00
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christine tucker in Stoney creek
christine tucker in Stoney creek
6 reviews Stoney Creek, ON

First Review

10/10

inground pool

Boldt installed our inground reverse mountain lake pool in 2003. The were professional, timely, courteous, respectful and efficient. 7 years later our backyard still looks awesome. Any concerns we met were handled quickly and without additional charges. They were actually the lowest priced estimate too. We would recommend them to all our friends!

Approximate cost of services:
$30,000.00
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