Renov Action Home Improvements Ltd.

Siding
1807 Heatherstone Crescent Ottawa ON K4A 4P2
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Garrett in Cumberland
Garrett in Cumberland
1 review Ottawa, ON
10/10

Rot Damage, siding and window work

This review is long overdue for the great work that Luc and his crew did on our house. My wife and I had been in our house less then a year when we found a serious amount of rot around one of our windows. After being in contact with numerous contractors we finally found Renovaction and were very pleased with their reviews and how they explained how things would be done and helped us choose colours for our new siding. The great customer service started right away when they came out and put up a temporary waterproofing around the damaged window to prevent more water from getting in until they were able to come out and start the job. They were the only company to suggest this even though all of the companies had a long wait to start. Throughout the process it was great to see the owner, Luc, come out every morning and check on the job which also allowed us to discuss any concerns we had and clarify what we were seeing. Matt and Corey were very friendly while working on the house and made sure everything was cleaned up before leaving for the day. When contractors are working on the house I always like to be around to supervise but it didn’t take long to trust Luc's crew and feel comfortable with them. Early on, there was more unexpected damage found on another area of the house and both my wife and I felt comfortable in their ability to fix it. When the damage was discovered, the crew informed us right away and requested that Luc drop by so they could all agree on the best approach. My wife said afterwards that although discovering the additional damage was stressful, she was thankful that we had chosen Renovaction.

As I was told when I first contacted them, they are not the cheapest, however there were no hidden costs when it came to finishing the job and they did not cut any corners. We are very happy with the work that was done, they went above and beyond for us. We have since recommended them to family and friends and will be having them come back for additional jobs.

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Company Response

Thank you Garrett for the confidence in RenovAction and the referrals are always appreciated. We were very pleased to help you with your past your siding and windows. Luc prides himself with workmanship and is very happy to address any concerns with any job that is being completed. When you go with RenovAction you get the owner of the company Luc at the job site everyday to address concerns and to explain any questions that may arise. Thank you again for the confidence in our company and we look forward to working with you in the future.