Fix Appliances Ca

Appliance Repair
Aurora ON L4G 1M5
Write a Review
Write a Review


HomeStars
Appliance Repair
Fix Appliances Ca
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Fix Appliances Ca

Average customer rating:
9.5 10 (1293 reviews)

Sort by

Private User
Private User
Private User reviews Mississauga, ON
10/10

Installed new Fridge ice maker

I was shocked by how low the price was, after getting quotes from other companies that were more than double. You usually get what you pay for but, in this case, I received way more. Excellent service, beyond anything I could have expected. Definitely recommend them.

Approximate cost of services:
$295.00
Was this review helpful?
Company Response

Hi Private User,

Thank you so much for the positive feedback for the repair done on your Samsung fridge. Your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us.

Feel free to contact us again at any moment you need.

Fix Appliances CA Team (289)799-1177
https://fixappliances.ca

Neil
Neil
2 reviews Oakville, ON
10/10

Fixed my GE Fridge

The gentlemen who came was honest and professional, he gave me two options. He was very clear in explaining to me the problem and what caused it. I was happy to go forward with their service recommendations.

Neil

Approximate cost of services:
$480.00
Was this review helpful?
Company Response

Hi Neil,

Seeing that you had a great experience with the repair done on your GE Fridge by our technician Sergey is the best thing we could hope for! Your review means a lot to us. Thank you for choosing our company for your appliance needs and we look forward to serving you for many years to come!

Feel free to contact us again at any moment you need.

Fix Appliances CA Team (289) 799-1177
https://fixappliances.ca

Private User
Private User
Private User reviews , ON
10/10

Fridge Repair

We found Fix Appliance to be very professional. They were in constant communication with us from start to finish. The Service Technician was extremely professional, efficient and took great care to leave the working area clean and tidy. We would not hesitate to use Fix Appliance again if necessary.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Hi Private User,

Thank you so much for the positive feedback. Your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us.

Feel free to contact us again at any moment you need.

Fix Appliances CA Team 1-888-242-0777
https://fixappliances.ca

Private User
Private User
0 reviews Old Toronto, ON
10/10

Fridge Repair

I wanted to thank Ilia for his amazing customer service and efficiency in our fridge repair. He was courteous, punctual and communicated with us in an honest and clear way. He arrived when he said he would, was careful and respectful when moving our fridge, diagnosed and ordered the correct part, and made time to install it quickly, so that our fridge was working again. Thank you, Ilia!

Approximate cost of services:
$375.00
Was this review helpful?
Company Response

Hi Private User,

Seeing that you had a great experience with the repair done on your fridge by our technician Ilya - is the best thing we could hope for!
Your review means a lot to us. Thank you for choosing our company for your appliance needs and we look forward to serving you for many years to come!

Feel free to contact us again at any moment you need.

Fix Appliances CA Team (647) 503 6655 https://fixappliances.ca

Private User
Private User
1 review Collingwood, ON
10/10

LGWasher

LG Washer broke down and Fix Appliance came same day I called and fixed problem - water pump was gone- and technician replaced it on sight . I would recommend this company as service was fast and technician pointed out some helpful tips to eliminate this problem from occurring again

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Hi Private User,

Thank you so much for the positive feedback on your LG Washer repair service. Your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us.

Feel free to contact us again, any moment you need.

Fix Appliances CA Team (647) 503 6655
https://fixappliances.ca

Private User
Private User
0 reviews Old Toronto, ON
10/10

Quick service to replace dryer components

Very quick booking to arrange a tech to come fix our squeaky dryer. Put in a request the night before and Ilya came out the next morning. He was very professional and knowledgeable. He diagnosed the problem and had replacement parts on hand. He fixed the dryer within the hour. Would highly recommend!

Approximate cost of services:
$415.00
Was this review helpful?
Company Response

Hi Private User,

Thank you so much for the positive feedback for our technician Ilya on your dryer repair. Your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us.

Feel free to contact us again, any moment you need.

Fix Appliances CA Team (647) 503 6655
https://fixappliances.ca

Private User
Private User
Private User reviews New Tecumseth, ON
10/10

Repair of drier machine

Our drier stopped working and was able to get an appointment the following day. The technician came and was amazing. He was clean and went above an beyond. He was honest and explained things which was nice. We needed a few items changed in our machine. I was blown away by the service and would defiantly to anyone. You won't be disappointed!!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Private User, for your wonderful feedback regarding the dryer repair service.

Your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us. Feel free to contact us again any moment you need.

Fix Appliances CA Team (647)503-6655
https://fixappliances.ca

MCG
MCG
4 reviews Old Toronto, ON
10/10

Huebsch Electric Clothes Dryer Repair

Fix Appliances Ca is a first-rate firm and I recommend them unequivocally. In response to my call for repair of my Huebsch electric clothes dryer, a technician came the same day. He telephoned to confirm his arrival time, greeted me warmly and was courteous and respectful throughout the service call. When he had dismantled the dryer and diagnosed the issues, he called me to examine the faulty parts, patiently explaining the problems. I authorized him to proceed with the repair and to order replacement parts. To my utter astonishment, he was able to obtain them the same evening and returned the following day to complete the repair. He kindly took the opportunity to vacuum the inside of the dryer when it was open and was careful to rebalance the machine after it had been moved on the tile floor of the laundry room. My interaction with Fix Appliances was thoroughly satisfactory and pleasant and I will not hesitate to contact them again should I require appliance service.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Margaret, for your wonderful feedback regarding the Huebsch dryer repair service.

Your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us.

Feel free to contact us again any moment you need.

Fix Appliances CA Team (647)503-6655
https://fixappliances.ca

Allyson
Allyson
1 review Old Toronto, ON
2/10

Fridge repair

Unfortunately, I cannot give Fix a good review because of the customer service experience.

I called Fix on a Monday after my fridge died. During that call, I specifically asked if I could cancel the appointment (scheduled for the next day) because I was also waiting on the manufacturers (Leibherrs) recommended person to get back to me. They said I could call back before 5 pm to cancel without issue. Great!

I did call back just before 4 and got sent to voicemail. I left a detailed message canceling the appointment.

The next day, I get a text from a number asking about parking. The tech did not buzz in, but knocked on my condo door, somewhat surprisingly. I let him, he identifies himself as the tech.

He is working on my fridge, has unscrewed the back panel, etc., when my phone. The company I had arranged to attend is asking about their tech attending shortly.

I actually said wait, who is in my kitchen?! For reference, I am a woman living alone and this was extremely disconcerting to realize the person in my kitchen was NOT the person I had attended.

I ask the tech if he is from (name of preferred company) and he says no. It took another couple of minutes to figure out that he was from Fix Appliance.

I call Fix. They say they have no record of my cancellation call and no h it just be because I didnt speak to anyone directly. I ask if they required me to call back until I reached an actual person? I did offer to send a screenshot of my phone record, which I then did, showing the call.

Fix calls me twice more. First, they tell me there is still no record of my call and their system records everything. I point out my phone record clearly shows a call of a minute in length.

The office manager then calls and starts the call by saying I must have called the wrong number that was obviously what happened. She also indicates that since my fridge got fixed it turned out fine. I am extraordinarily frustrated at this point, and quite upset. We discuss the situation and she recants the position I called the wrong number but just asks me what I want. I indicate since Im a bit upset at the moment and this has now spanned the entirety of my work day, Im happy to email them in response.

I do email them several hours later, indicating I would like my itemized receipt promptly and for them to consider a discount considering I ended up having to cancel my preferred vendor and use their guy, who had already been hip deep in my fridge. I also requested they communicate with me via email because I work 9-5.

No response. This was Tuesday night. I had to follow up again to even get my invoice Thursday.

No other response has occurred since then. Im very frustrated by my entire experience with this company and cannot recommend- I have no faith that if you have an issue, they will be receptive.

I guess since they got paid, theyre hoping that the matter will just slide, which is incredibly disappointing for a company that touts their excellent homestarts rating.

Approximate cost of services:
$593.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Allyson,

We understand that there has been a misunderstanding, although our technician did an excellent job on your fridge as your fridge is fixed now.

In spite of the situation we value our customers' opinions and your feedback for sure will help us to improve our service.

Fix Appliances CA Team (647)503-6655
https://fixappliances.ca

Private User
Private User
Private User reviews Wasaga Beach, ON
10/10

Excellent! Honest, fast, reasonable

The repairman Arrived within 12 hours. Washing machine repair was very reasonable. Serge did a great job!

Approximate cost of services:
$169.00
Was this review helpful?
Company Response

Thank you for your feedback!
We are glad to know you feel the same way about Serge as we do.
Feel free to contact us again at any moment you need.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fix Appliances Ca

FIX Appliances CA believes everyone deserves high-quality and reliable home appliance repair service, and we’re proud to provide that to residents of the GTA and southern Ontario.

Professional Expertise

Locally owned and operated, we expertly service over 30 brands of refrigerators, stoves, washers, dryers, dishwashers, range hoods and other household appliances utilizing the skills of a quality team of trained, professional appliance repair technicians. Each specialist is fully licensed and holds public liability insurance for your peace of mind.

Satisfaction Guaranteed

With over 15 years of repair experience, FIX Appliances CA has earned a high level of customer satisfaction and loyalty by delivering superior in-home service. When you contact us for your household appliance repairs, we’re sure you’ll join our growing list of satisfied customers and be pleased to refer us to your family and friends.

High-Quality Parts and Service

We are known in the community for using high-quality parts, so all our repairs are dependable and long-lasting. In addition, all our services are backed by comprehensive parts and labour warranties, so you’ll always be assured of receiving the best possible products and workmanship. Backed by an excellent support staff and trucks fully equipped with the latest technology, equipment and parts, our technicians will do their best to complete your appliance repair in one service call.

CATEGORIES
Appliance Repair
PRODUCTS
Fix Appliances CA ™ is providing Residential Home appliances Repair and Installation services on client side.
SERVICES
TSSA licensed to repair and installation of Gas, Electric and Induction appliances, including refrigerators, wine coolers, freezers, dishwashers, washers, dryers, stoves, ovens, cooktops, ranges, microwaves, top range hoods, outdoor gas grills and more. Residential and Commercial.
BRANDS
Fix Appliances CA ™ is authorized repair service for most home appliance manufacturers. We service over 70 brands of appliances, so if you own appliances from different brands you don’t need to call two companies. Most of our repair bookings are attended on the same day. AEG, AMANA, BOSCH, DACOR, FRIGIDAIRE, GE, ELECTROLUX, INGLIS, VIKING, JENN-AIR, KENMORE, KITCHENAID, LG, MAYTAG, MIELE, SAMSUNG, SUB-ZERO, THERMADOR, WHIRLPOOL and many more...
SPECIALITIES
Our Fix Appliances CA Technicians are licensed gas fitters with current and updated Technical Standards and Safety Authority (TSSA) certificates.
WEBSITE
https://www.fixappliances.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
40
RETURN POLICY
30 days
PAYMENT METHOD
Cash, Debit major Credit Cards
LICENSES
G2 - Gas Technician Certification, ODP
MEMBERSHIPS
TSSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Humber College
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
99
BONDED
Yes
PROJECT RATE
$$
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Covered by up to 1-year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.