Spark Service Pro

Formerly Fix Appliances Ca
Appliance Repair
Aurora ON L4G 1M5
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Appliance Repair
Spark Service Pro
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95%

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Reviews for Spark Service Pro

Average customer rating:
9.5 10 (1332 reviews)

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Joanne Etobicoke in Toronto
Joanne Etobicoke in Toronto
5 reviews Toronto, ON
10/10

Bloomberg Fridge Service

Technician was excellent. Thorough, knowledgeable with my appliance brand, courteous, careful and he explained the issue and solution so I could understand.

Definitely recommend.

Approximate cost of services:
$280.00
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Company Response

Thank you, Joanne!
We strive to provide the best service possible and will be happy to assist you again if you ever need.
Feel free to contact us again at any moment.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

Barbara
Barbara
1 review Toronto, ON
10/10

I love my oven

Ilya was prompt, professional and capable. I am very impressed with every stage of this repair

Approximate cost of services:
$400.00
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Company Response

Thank you, Barbara!
We appreciate your feedback and always happy to provide the best service possible.
Feel free to contact us again at any moment you need.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

Private User
Private User
2 reviews Toronto, ON
10/10

Washing machine repair

Yarik exceeded my expectations. My washing machine was making strange noises, but the technician fixed it effortlessly. The reliability is commendable.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback!
We are happy to provide you with the best service possible.
Feel free to contact us again at any moment you need.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

Private User
Private User
Private User reviews Oshawa, ON
10/10

Drawer Microwave Repair

Great service, they kept me up to my date with everything, clean, neat and tidy. I wouldnt hesitate to use them again.

Approximate cost of services:
$800.00
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Company Response

Hi Private User,

Thank you so much for your positive feedback. Your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us.

Feel free to contact us again at any moment you need.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Refrigerator repair by Erick

Erick(sorry of I misspelled your name) came same day to try to fix our refrigerator which had unusual cooling cycles. We were expecting a bad result and that we would have to replace the whole fridge due to the age, however, Erick came with the great news that it's a common issue and they he even had the part with him!
He quickly and efficiently did the job and the fridge has been cooling perfectly ever since!
Thanks fix appliances and thanks Erick!

Approximate cost of services:
$385.00
2 of 2 people found this review helpful.
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Company Response

Hi Private User,
Thank you so much for your positive feedback, your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us. Feel free to contact us again at any moment you need.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

Dale in Toronto
Dale in Toronto
1 review Toronto, ON
10/10

Service Call and Repair - Blomberg Washer- Replace Carbon Brushes

We called Fix Appliances as our Blomberg washing machine wasn't working at all. When I called, we were able to schedule a service call the next day.

Roman was able to immediately diagnose the issue and mentioned that he would deal with ordering the parts and be in touch with next steps. He communicated with us via calls/texts throughout the week providing updates and answering any questions we had.

Within a week, he received the parts and called me same day to schedule the repair.

The repair was completed smoothly and Roman fixed our washer far earlier than we had expected.

If we have any issues with any of our appliances in the near future, we won't hesitate to reach out to Roman @ Fix Appliances.

Approximate cost of services:
$430.00
1 of 1 people found this review helpful.
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Company Response

Hi Dale,
Thank you so much for your positive feedback, your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us. Feel free to contact us again at any moment you need.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

Private User
Private User
Private User reviews Collingwood, ON
0/10

Dishonest Repair tech and poor customer support

In Oct 2023 I had a repair technician for Fix Appliances come to my home to diagnose the problem with my GE fridge for $99. I needed to confirm it was the Mother Board that needed replacing. A job I felt I can do seeming its a plug a go part but needed confirmation it was just that. Once here he had told me it was the mother board but that part that needed programming to work with my fridge so I willingly had him back to replace it. I did check with GE Canada afterwards and that was not the case. It was a simple circuit board that is removed and replaced with no programming required. On a side not the part from GE Canada was under $170 retail and Fix Appliances charged me over $270.
While here to change the part he also changed another part without permission and only told my wife that part also needed replacing once it was already in. This was after he already diagnosed the problem and it was never mentioned previously . Keep in mind we were already on the fence to replace the fridge if the costs were too high so this was unwelcome news but were already in deep at this point. While changing this part a water line was broken and was never noticed. I do accept that this can happen during a repair. When we turned the water back on and tried the water dispenser water was leaking from behind the fridge all over the floor. I contacted them once again and was told the Technician tested the water and it worked fine but they can come back for a fee to replace it. I removed the service cover on the back of the fridge and the broken water line was right next to the part they had replaced. He had never tested the water because the Tech even told my wife I needed to turn the water back when I get home.
I never heard from them again until they offered me a credit for a $100. I declined that because the water line alone will cost me more than that and the offer to resolve this matter ended there. I found the Tech to be very dishonest and the company could care less to fix the problem and make it right.
To further my story my fridge has since broke down since I first posted this review. I have requested my money back but they have not returned my email or refunded my money. They did however offer me $100 to remove this review. Something to think about when you see all 5 star reviews

Approximate cost of services:
$750.00
1 of 2 people found this review helpful.
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Company Response

Dear Private User.

Sorry to know you were dissatisfied with the provided service.
We are proud to have a great reputation on the appliance repair market for the past 8 years, our technicians are licensed and experienced. It is sometimes needed to replace one part to see that another one is failing- this is what happened with your appliance: after replacing the main control board the technician found that the inverter board is faulty as well, he replaced both of them, tested the unit and found it in working order.
However when you contacted us back soon with the issue of the broken water line inside of the fridge, the technician suspected the line was cracked under the pressure later and if it is so we offered you one more visit for $25 which would include the line and fitting. You unfortunately refused. Even though we again intended to offer you an extra $100 credit for any inconvenience which you refused as well. We tried all ways to help.

In spite of the situation we value our customers' opinions your feedback for sure will help us to improve the service.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

Philip
Philip
2 reviews Toronto, ON
10/10

Dryer Repair

Dryer broke on thanksgiving weekend. Gave the phone person the make and model of the dryer. Technician came on time on the first business day after the long weekend, assessed the issue, had the parts in truck, serviced dryer and replaced broken parts that same day. This is the third time Ive used them for different appliances. All three times the technicians were polite, donned boot covers, and explained the issue before proceeding with repair. All three times they were able to do the repair the same day.

Approximate cost of services:
$400.00
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Company Response

Hi Philip,

Thank you so much for your positive feedback. Your satisfaction makes us more inspired to provide the best service possible and we're grateful for the trust you've placed in us.

Feel free to contact us again at any moment you need.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing service! Very Kind!!

Sergey was the technician who came to fix our dryer, he was extremely sweet, considerate, and nice. The customer service rep was very sweet and friendly as well! Amazing experience overall and I would 1000% recommend it to others!

Approximate cost of services:
$555.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking your time and posting such a great review!
We genuinely appreciate your feedback and we're grateful for the trust you've placed in us. Feel free to contact us again at any moment you need.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Meile diswasher

Great service -pleasant, professional and helpful service person
Bought the. dishwasher cleaner too
Would call you again
Thank you

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your feedback!
We are happy to provide you with the best service possible.
Feel free to contact us again at any moment you need.

Fix Appliances CA Team 6475036655
https://fixappliances.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spark Service Pro

Spark Service PRO, part of FIX Appliances CA Inc., believes everyone deserves high-quality and reliable home appliance repair service, and we’re proud to provide that to residents of the GTA and southern Ontario.

Professional Expertise

Locally owned and operated, we expertly service over 30 brands of refrigerators, stoves, washers, dryers, dishwashers, range hoods, and other household appliances. We utilize the skills of a quality team of trained, professional appliance repair technicians. Each specialist is fully licensed and holds public liability insurance for your peace of mind.

Satisfaction Guaranteed

With over 15 years of repair experience, FIX Appliances CA has earned a high level of customer satisfaction and loyalty by delivering superior in-home service. When you contact us for your household appliance repairs, we’re sure you’ll join our growing list of satisfied customers and be pleased to refer us to your family and friends.

High-Quality Parts and Service

We are known in the community for using high-quality parts, so all our repairs are dependable and long-lasting. In addition, all our services are backed by comprehensive parts and labour warranties, so you’ll always be assured of receiving the best possible products and workmanship. Backed by an excellent support staff and trucks fully equipped with the latest technology, equipment and parts, our technicians will do their best to complete your appliance repair in one service call.

CATEGORIES
Appliance Repair
PRODUCTS
Spark Service PRO provides the client with residential and commercial appliance repair and installation services.
SERVICES
Spark Service PRO is TSSA licensed to repair and install gas, electric, and induction appliances, including refrigerators, wine coolers, freezers, dishwashers, washers, dryers, stoves, ovens, cooktops, ranges, microwaves, top range hoods, outdoor gas grills, and more for residential and commercial use.
BRANDS
Spark Service PRO is an authorized and official service center for most major appliance brands. We service over 90 different brand appliances. Most of our repair bookings are attended on the same day. AEG, AMANA, BOSCH, DACOR, FRIGIDAIRE, GE, ELECTROLUX, INGLIS, VIKING, JENN-AIR, KENMORE, KITCHENAID, LG, MAYTAG, MIELE, SAMSUNG, SUB-ZERO, THERMADOR, WHIRLPOOL and many more.
SPECIALITIES
Our Spark Service PRO Technicians are licensed gas fitters with current and updated Technical Standards and Safety Authority (TSSA) certificates.
WEBSITE
https://www.fixappliances.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
35
RETURN POLICY
30 days
PAYMENT METHOD
Cash, Debit major Credit Cards
LICENSES
G2 - Gas Technician Certification, ODP
MEMBERSHIPS
TSSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Humber College
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
99
BONDED
Yes
PROJECT RATE
$$
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Covered by up to 1-year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.