Dear Private User,
Thank you for taking the time and post such a great review of our service.
We are happy to provide fast and good service, we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us!
Fix Appliance CA Team 6475036655
Dear Private User,
Thank you for taking the time and post such a great review of our service.
We are happy to provide fast and good service, we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us!
Fix Appliance CA Team 6475036655
Dear Private User,
Thank you for taking the time and post such a great review of our service.
We are happy to provide fast and good service, we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us!
Fix Appliance CA Team 6475036655
Dear Private User,
Thank you for taking the time and post such a great review of our service.
We are happy to provide fast and good service, we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us!
Fix Appliance CA Team 6475036655
Repaired my LG washing machine
Dear Private User,
Thank you for taking the time and post such a great review of our service.
We are happy to provide fast and good service, we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us!
Fix Appliance CA Team 6475036655
Deliberately Misleading. Poor business practices
Hi Troy, it is very unfortunate to hear that our service caused such a negative impression on you. I took a freedom to listen to the recording of the initial phone call, when the appointment has been booked for you. It was on 11/27/2020 at 10:20 AM. You called to our company asking for a service for your gas appliance. Our customer service representative advised you that “the way our service works, the service call is $99, the technician will come to diagnose your appliance and will give you an estimate for labour and parts (if needed). If you decide to proceed with the repair, you will be paying for the actual repair, and we will not charge the service call fee. In case you decide not to proceed with the repair, the service call fee will be applied. So, you either pay for the service call or for the repair.”
You also have asked if our technician can do the job with the parts provided by you, and you were clearly advised that we work only with certified and sealed parts from. You agreed to this terms and booked the appointment with the customer service representative
As you can see, there was no such a charge as $90, and it was clearly stated that the cost of the repair will consist of the price for parts (which in your case was $104.12) and the price for labour (in your case it was $220.00).
You were not charged for the service call at all, as you can see. Our technician was able to fix the appliance on the spot, and advised you so right after the diagnostics. You approved the estimate and our technician completed the repair for you, with the final and only total charge of $324.12 +tax. There was also 0% markup on your parts, you got the price from our supplier without any increase, only the tax was applied.
Regarding the fact that our technician completed the labour faster than you were expecting: we do not charge the labour per hour, we charge per issue. Our technicians are highly professional and the quality of their job does not depend on the time spent for the issue resolving.
We hope that this explanation is detailed enough and satisfactory for you. We would love to see you as our returning customer in future.
Dear Private User,
Thank you for taking the time and post such a great review of our service.
We are happy to provide fast and good service, we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us!
Fix Appliance CA Team 6475036655
Dear Private User,
Thank you for taking the time and post such a great review of our service.
We are happy to provide fast and good service, we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us!
Fix Appliance CA Team 6475036655
Dear Private User,
Thank you for taking the time and post such a great review of our service.
We are happy to provide fast and good service, we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us!
Fix Appliance CA Team 6475036655
FIX Appliances CA believes everyone deserves high-quality and reliable home appliance repair service, and we’re proud to provide that to residents of the GTA and southern Ontario.
Professional Expertise
Locally owned and operated, we expertly service over 30 brands of refrigerators, stoves, washers, dryers, dishwashers, range hoods and other household appliances utilizing the skills of a quality team of trained, professional appliance repair technicians. Each specialist is fully licensed and holds public liability insurance for your peace of mind.
Satisfaction Guaranteed
With over 15 years of repair experience, FIX Appliances CA has earned a high level of customer satisfaction and loyalty by delivering superior in-home service. When you contact us for your household appliance repairs, we’re sure you’ll join our growing list of satisfied customers and be pleased to refer us to your family and friends.
High-Quality Parts and Service
We are known in the community for using high-quality parts, so all our repairs are dependable and long-lasting. In addition, all our services are backed by comprehensive parts and labour warranties, so you’ll always be assured of receiving the best possible products and workmanship. Backed by an excellent support staff and trucks fully equipped with the latest technology, equipment and parts, our technicians will do their best to complete your appliance repair in one service call.
