Ryan and his crew were fantastic to work with.
Ryan was awesome on many levels. He initially listened to my ideas and was happy to work with them - but when we started to encounter obstacles with my plan, he stepped in and offered some different ideas that in the end turned out to be perfect for the backyard, a much better use of space, and more visually interesting. I really appreciated both his ability to try out my own thing, and then his expertise in moving these ideas into something more achievable.
Ryan was also very budget conscious and understood his customer, he was always quick to offer other ideas that would save money, and would even forgo parts of the job where money could be made just because he suggested we could save money by doing it ourselves. We really appreciated his honesty and we always felt he was looking out for us, the customer.
If you take a look at the photos of our yard, you can see it's a small infill backyard (25'x25'), but the scale of our job and limits to what you could do didn't turn him away, and he was happy to work within our budget. In the end, he was able to create four different spaces for us that fulfilled our needs (note: the pergola we built ourselves).
Lastly, Ryan's work was fantastic. The cuts on the stone and wood were great, they were very meticulous about leveling and spacing things properly, attention to detail and quality of work was high.
They finished the job one day ahead of time, more importantly - he and his crew showed up when they said they would, on time, worked late to get the job done, and at the end of the day, tidied up the whole yard, only to return the next day to do it all again. After building a house and working with 25+ trades, he was probably the only one who did things like this - it is rare in Calgary.
Ryan was also very patient and understanding when we changed our minds about materials.
Overall, Ryan and crew were kind, polite, totally customer-focused, did great quality work, had creative ideas, budget-conscious, honest, and hard-working. I would definitely recommend Ryan (already have) and would certainly hire him again for another project.