Horizon Plumbing And Piping Systems

Plumbing
Ottawa ON K0A 2Z0
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Horizon Plumbing And Piping Systems
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98%

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Best of 2019 winner 2 timesBest of 2019winner 2 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Horizon Plumbing And Piping Systems

Average customer rating:
10 10 (88 reviews)

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Mich Chausse in Ottawa
Mich Chausse in Ottawa
1 review Ottawa, ON
10/10

laundry tub & main water line relocated

A laundry tub was moved in a closed storage area & the main water pipe relocated & secured for the safety of young children.
The work was done on time & exceptionally well . They left the place clean & took the time to show me & explain what was done.
It was done @ a very good price & I was completely satisfied with the work. Another plus they have bilingual people.
I would highly recommend Horizon Plumbing without hesitation.

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Company Response

Thank you so much for taking the time to write this wonderful review Mich! :)

robert in Ottawa
robert in Ottawa
0 reviews Ottawa, ON
10/10

Replace toilet with dual flush toilet

The plumber showed up right on time. He was professional and polite. He cleaned up after the job was completed and there was nothing left on the floor or around the newly installed toilet. The invoice was exactly as quoted.
I have used Horizons Plumbing & Piping since July 2017. They have done four separate jobs for me since then and their employees have always been professional and respectful of me and my home.
I highly recommend them for any residential plumbing needs.

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Company Response

Thank you so much Robert. :)

KW
KW
1 review Ottawa, ON
10/10

Great service

Marc was quick, efficient and professional. We enjoyed the electronic updates of knowing when he was arriving and the status of the job. Would definitely call on Horizon in the future!

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Company Response

Thanks KW! Much appreciated.

Ed in Nepean
Ed in Nepean
1 review Ottawa, ON
10/10

Shower faucet repair

Fast courteous service fixing our shower head. They made some helpful suggestions "off the clock". They helped us get reimbursement for the part cost, as the faucet had a lifetime warranty.

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Company Response

Thanks for taking the time to do this review Ed.:)

Lianne MacGregor in Ottawa
Lianne MacGregor in Ottawa
0 reviews Ottawa, ON
10/10

Prompt, courteous, honest

Marc has done work for us a few times and we've always been pleased with the service and his business ethics. We had a situation that we thought would require more work than it did. Marc assured us that the work he'd done would be more than adequate. We really appreciate this kind of honesty, especially when dealing with trades. I wouldn't hesitate to recommend Marc.

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Company Response

Easy solutions shouldn't break the bank.
Thanks for the wonderful review.
Don't hesitate if you need anything.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Leaking pipes

Turned on the hose in the backward ended up with water in the basement. Turned off the water in the house. A very nice young man from Horizon was able to come in the same day (Friday). Fixed the basement issue and also took the time to look at the leak under the kitchen sink and repaired it as well without breaking the bank. We will go to them next time when plumbing is required.

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Company Response

Friday's are always fun. Glad we were able to help out. Thanks for the great review.

Ron in Toronto
Ron in Toronto
1 review Toronto, ON
10/10

Pipe Maintenance

Horizon came to my home to check out my drain pipes to ensure that they were free of any blockage (in preparation for the spring thaw). They did a very professional job with the latest equipment. They showed me camera footage to verify that everything was working as it should. Their technician, Phil, was both efficient and a pleasure to deal with. Phil went out of his way to ensure that I had all the information that I need to ensure my plumbing remains trouble free. Horizon is definitely my goto company whenever I need anything done to my plumbing.

1 of 1 people found this review helpful.
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Company Response

Thanks for the wonderful review Ron. :)

peter_minar
peter_minar
1 review Ottawa, ON
10/10

Basement sump pump, water softener and more

I had them install a water softener I purchased at Costco and at a later date to change my old sump pump, and change some shoddy pipe and valve work done by the previous owners to avert any flooding problems. They were on time, are using software to update me with schedule and invoicing. The owner even called back after some of the piping and valve changes to talk to me about a problem that could cause flooding (to which I agreed as it was logical and I could see it myself) and solved it for me at a reasonable price. Professional and good respectful tradesman.

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Company Response

Thanks for the kind words Peter, we appreciate you taking the time to write this review for us. :)

Tam in Kanata
Tam in Kanata
2 reviews Ottawa, ON
10/10

Excellent Service and Support

Called Horizon about a leak with the Kitchen sink and they sent "Paul" the same day. He advised that the copper pipes will need to be replaced by PVC. They scheduled me for repair later that week. The Service was excellent and the communication by Billie on Scheduling and pricing was efficient and timely.. I am very please with the service and would definitely use them again.

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Company Response

Thanks Tam, your kind words are much appreciated. :)

shawn_visneskie
shawn_visneskie
1 review Ottawa, ON
10/10

Basement bathroom

Plumbing in ceiling, walls and floor for a full bathroom were installed. Concrete was also filled in and ready for flooring. Before the job, Marc helped me a bit with the final planning to make sure we got what we wanted.
I contacted Marc with what I thought were some small issues. He made time for me right away to discuss them. Everything has worked out great and I am super pleased with the outcome.

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Company Response

Thanks for the great review Shawn, it was great working with you! :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Horizon Plumbing And Piping Systems

Mission Statement:
At Horizon Plumbing and Piping Systems our professionals aim to out perform the competition. If you are looking to get it done once and get it done right, we are your choice. With multiple generations of knowledge, we offer you the value of experience while embracing the most modern progressive techniques to guarantee a worry free outcome. We back this with a lifetime underground warranty and a 2 year above ground warranty.

Horizon Plumbing and Piping Systems owner and founder Marc Rainville is a licensed plumber with more then 20 years experience in the field of plumbing. Also a certified Electronic Engineer, Marc specializes in solving problems and troubleshooting issues in a smarter and more efficient manner, saving you time and putting some of your hard earned money back in your pocket. We are a fully equipped company and can handle anything from the smallest household leaks to large building maintenance. Feel free to give us a call to see if we are the right plumbing company for your project.

CATEGORIES
Plumbing
PRODUCTS
Water Piping of Choice We carry and install all types of water piping. Our preferred piping choice is Wersbo Aquapex. This material carries a 25 Year manufacturers warranty. Guaranteeing that your investment into your plumbing system is long term.
SERVICES
Small household repairs Drain Cleaning of all Sizes Drain Flushing Camera Inspection and Locations Small and Large renovations Commercial maintenance Commercial installations and projects Well Licensed and certified
BRANDS
There are many great Bands and styles to choose in the industry. However some can be very difficult to service. We always recommend three in particular. American Standard, Delta and Moen. The ability to easily service these products along with readily available parts are saving you time and money.
STYLES
Keep it simple. Todays cars are so advanced that when they break down or need replacement parts they cost a small fortune. The same can be said for plumbing fixtures. Over complicated fixtures can often lead to complicated repair solutions down the road.
SPECIALITIES
An Industry first. Have you ever wanted peace of mind that the job was done right. Call us for a blocked main drain and the camera inspection is always free. We aim to do the job right the first time and the camera will prove it. This is roughly a $300 service city wide. We believe the Camera is a tool not a cash grab.
WEBSITE
http://horizonplumbing.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
5
RETURN POLICY
100%
PAYMENT METHOD
Visa MC AMEX Cheque
LICENSES
Collage of Trades, fully licensed
LIABILITY INSURANCE
Yes
DIPLOMAS
Diploma available upon request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Fully covered, no minimum
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime underground, 2 years above ground
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