I called them to come in and clean. Sadly as I am a single mom on a low income I don’t get the benefit of there great job on eliminating cat stains and odours. I wanted a thouroul cleaning but I can’t I just wish it was more affordable for single moms like me.. that throwing out 500 can be done.. I wish they put that into consideration. Sadly I might not be able to get a proper job done cause it’s not so able finically.