The entire process from the estimate, subsequent questions I had all the way to the actual installation was very professionally handled . All of the folks that I dealt with were friendly and very helpful. My phone calls were always returned promptly. The went the extra mile in making sure that the unusual framing around my windows was matched correctly. I highly recommend Windowrama and especially Andrew. All my family and friends have commented on how good the new windows look. Weber's recommendation on the type of glass was spot on. My home is much more safe and comfortable. They are the only company that I will call for the remaining windows in the house that will be replaced.