Before contracting with Excel, I obtained quotes from 4 other companies in Ottawa. Alex was knowledgeable, and provided flexible scheduling and a competitive price. The company kept me in the loop when rain was forecasted which was appreciated. The work was completed on time and budget. The roofers were friendly and professional. I did not know when they finished but had a couple of concerns that I emailed Alex after. He came over right away and addressed my concerns in a friendly, professional manner. Sometimes there are small issues, but what's more important (especially with an investment like this), is that the company is responsive. I even received an email a week later to check in. Alex cares about customer service and I wouldn't hesitate to recommend Excel to other clients.
- Approximate cost of services:
- $10,000.00
- Company Response
Thank you very much for taking the time to write this great review. We're happy everything went well and please don't hesitate to call us in the future cheers