Restored floor and and repaired pipe in lower rental unit of townhouse.
I highly recommend Restoration 1 Kitchener for any water damage issues and repair. I've had the great pleasure of working with Scott White. I found him to be genuine, honest, and kept me well informed throughout the entire restoration process. He was also very, very patient with dealing with the challenge of getting in contact with my condo townhouse's property manager. The cost estimate was also very reasonable compared to a second quote I received.
My lower unit condo sprung a leak. Scott helped identify the source which was a burst water pipe behind the exterior wall, running from the utility room near the back of unit to the kitchen in the front. Water eventually leaked under the floor and the entire floor area had to be replaced.
Scott's team did a great job repairing the issue and restoring the unit back to original condition, if not better!
I also had the pleasure of speaking with Aaron to follow up on the property manager's lack of response. He was just as patient as Scott. The property management response we had to deal with was a whole other issue!
I would use their service again and recommend to all.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Connie, we are overly appreciative of your kind words and for having allowed us the opportunity to be of service! We wish you only the best and may you enjoy the rest of the summer! Warmest regards, Aron and the Restoration 1 team.