We have mice for the first time. They came in and checked every possible entry point including the attic. garage, chimney sinks then gave us the best solution. We have a dog so we were hesitant about traps. They eased our minds by giving us all the information we needed to make a choice. We also had them close off any possible entry points on the outside of our house. They were done in less than 2 hours. Excellent service and they use the humane way. That is why we only use Gotcha Wildlife.