We are religious sisters and about two years ago we needed to protect our home because our neighbourhood is not very safe. We leave in a big house with too many windows and doors. The Priest from our Church recommended us to call Engineered Alarm Solutions Inc. (EAS) because they have done the security systems at the Church. We called EAS for an estimate. They came to check our home and explained to us all the options we had and provided an estimate. We also had other estimate from a different Company in order to compare prices and the proposed equipment. We chose EAS because they had better prices and they were highly recommended.
The technicians installed a burglar alarm system, smoke detectors, and carbon monoxide detectors. They made a tidy installation and left the house clean. All the employees that we have dealt with so far, are very friendly and knowledgeable. Several times we need their technical support because the new Sisters did not know how to by-pass some sensors and when we called them, they were always there to help.
At the beginning we were not used to the system and we triggered the alarm several times by opening the windows without disarming the system and the monitoring station called us every time right away to confirm if we were ok. Recently the alarm went off when we were out of town, and the monitoring station called me and asked if a Police dispatch was necessary. We indicated that it was not necessary because one of our Sisters had left a window partially open and it was the window that had triggered the alarm.
I consider this security company to be very professional and with a very fast response when the alarm goes off. I like to recommend EAS to everyone because they have always showed great responsibility and care. Further, we feel like they look after to make sure we are safe and well protected as opposed to be just looking for a monthly payment.
- Company Response
Thank you for taking the time to write this review. We enjoy reading in your review that you appreciate our professionalism, clean installation, and fast response every time that your alarm went off. At Engineered Alarm Solutions Inc. while our engineers are focused to provide a solid design to protect your property based on your budget, our technicians are focused to do a tidy installation and to leave the premises very clean. Kindly let us know if we can be of any further assistance.