Indoor Air Quality Ottawa

Shawn was prompt, professional and very knowledgeable. He took the time to explain the underlying cause of the mould in our basement, performed 2 lab tests and provided a written report to guide us in the next steps of the remediation. He spent extra time (even after already being paid) to answer some additional questions as we were hiring remediation contractors. In this stressful situation his knowledge and expertise put us at ease.

Overall, very satisfied with this experience. Thanks Shawn!

We moved into a new to us house (20 years old) in December and knew there was a musty smell in basement. Decided to get an air quality assessment done since we thought there might be mold and we are expecting our first child in May. Shawn was great by running all the proper tests and taking the time to explain what we can do to improve the air quality throughout our home. We had another company do the work related to removing insulation/cleaning any mold, then we had IAQ retest to ensure the mold was removed. Great service and now we have peace of mind.

Our allergic daughter left from a visit with us not feeling well with sinus congestion. Her bedroom is in the basement. The symptoms took a day or two to settle down when she returned to her home but the congestion came back when she wore articles of clothing that she had brought here. She could smell something on the clothes. She suspected mold to which she is allergic. We needed to check out the air quality in our home.
We contacted Shawn Rankin of IAQ Ottawa to do a home indoor air quality inspection. Shawn was able to identify a couple high risk mold areas from a walk around our house. He educated us about mold properties, how to clean mold, what equipment to use, which digital tools to have ready to measure humidity, and the need to implement various practices (indoor and outside) to reduce above-normal humidity.
We followed Shawn's advice on cleaning the basement and main floor and removed from our laundry room insulation that was contaminated. Our basement is cleaner and fresher, has normal humidity and our daughter is now fine when she visits.
Shawn also conducted a few air samples that indicated various types and levels of spores in the a couple basement rooms, for which remedial action is being taken where applicable.
We recommend Shawn's services.

We bought and moved in to a home in fall 2016, and smelled strong odors. We contacted the company, and Shawn came in the next day. Luckily, he inspected the home before and knew the history. He gave us very practical advice and did not charge us at all. We were very satisfied with his service and professionalism.

We had Shawn come out to our house to help determine where some musty smells were coning from and how to resolve them. We live in an older home that's had many small additions over the years. We had taken several steps to resolve the moisture issues in our home but were still getting the smells and it was really bothering us and impacting our lives, I didn't want to have anyone over to our house as I was embarrassed! Shawn was extremely knowledgeable, interesting to listen to, very personable, and I felt immediate relief having him here to diagnose our problem. He offered different solutions and advised us on what steps to take to resolve the problem and keep it from coming back. I only wish we had consulted him sooner! Do not hesitate to retain his services, well worth every cent!

We had some concerns about the air quality in our home. Shawn from IAQ came out to our place last yr and did an inspection of our home. He was very thorough and reassuring and gave us some tips to use. A yr later we had him back out to our place and he quickly recalled some of the issues we had and the steps we took to rectify. We would highly recommend IAQ to any of our friends.

We had IAQ in to offer advice on basement odours, perform air quality testing, and consult on next steps. A year and a half later, we had Shawn back to get his advice on further work. We appreciated his ability to convey complex concepts in home construction and waterflow simply. The testing revealed that the air quality was not significantly impacted in the areas where we spent time, so that was relevant to me as I have respiratory conditions and allergies. He offered practical advice on how we could do much of the work on our own (we are NOT pros!), and also was a calming presence, and a corrective to our own reactions to continuing issues. When we had done much of this work and had him back, we really appreciated how he took the time to note this work, and move on from there with some additional pointers and longer term advice. I would strongly recommend IAQ for anyone in a new build or older home where water, odour, mustiness, or a faint funky smell is an issue!

We had Shawn from IAQ come to examine a prospective home purchase.

Shawn is extremely knowledgeable and was able to identify potential problems very rapidly. He is clearly a well educated individual who also has a good intuition for mechanistic aspects of his work. His report was non-alarmist and concise, and it helped identify a reasonable course of action to take.

I would highly recommend his services before a home purchase, especially for trickier homes - I learned a lot from the walk-through.

We were just delighted with the excellent service provided by AIQ. The company came recommended to us by one of Canada's top mould specialists who provides guidelines on clean air for CHMC.

Mr. Rankin, of AIQ, is exceptionally knowledgeable in his field and yet he was able to explain, in clear, layman's terms, the issues at hand and the important steps needed to rectify them.

AIQ provides such an essential service. Thanks to the recommendations provided by Mr. Rankin, the air in our home is clean and healthy once more. We are all breathing much better now! We cannot recommend AIQ enough!