I found New Image Group on the Homestars site, read the reviews and gave Ivano a call. He was very prompt in making an appointment to see me and gave me good suggestions for the issues I was concerned about. We needed to keep out the light from coming in to our bedroom from a nearby streetlamp, He suggested room darkening blinds which are working very well. He also made good suggestions for our living and dining rooms blinds to give us privacy but still let in some light. In the kitchen I was concerned about a large south facing window which makes the room very hot in the summer, Ivano showed me a sunscreen blind which he said would cut down the glare and heat from the sun.
I placed the order which was filled in about three weeks. We set up a date for the installation . The dining room blinds were not cut correctly at the factory so Ivano took them back and returned the following week to install them.
I found Ivano to be prompt, courteous and professional. He dealt with the problem blinds immediately and apologized for the factory's error.
The quality of the products is very good and I have placed another order for the remainder of the windows in my house. I would highly recommend this company. Ivano was a pleasure to deal with and his customer service is excellent.