We contacted Doctor Screen regarding repair of the screens in our patio doors and found that because the sliding screen frames were badly damaged and parts lost by another technician who tried to remove and repair them, that the frames would have to be rebuilt.
During our discussions with Doctor Screen we learned that replacement patio door units were very competitively priced and decided to have them replaced, but delivery could take a few weeks.
We were then faced with a dilemna because we planned to leave the country later that same week but decided to go ahead with the order and arranged to have the doors installed during our absence because we felt comfortable With Doctor Screen.
We received a call the following day advising that the door units were in stock by their supplier and the doors were picked up the following Monday and installed on Wednesday.
Doctor Screen did an exemplary job with the installation, took away the old door units, cleaned up after the work was finished and sent us pictures of the completed job.
We are very happy with these doors, the installation and our complete relationship with Doctor Screen and could not recommend them more highly for the quality of work they put into the job and their competitive prices, recognizing that they knew we would be out of the country during this installation.
Our thanks to Doctor Screen and their team for a job well done, they did a great job.
- Company Response
Thanks very much for the review Robert & Veronica. It is much appreciated that your were confident we would complete to your satisfaction, given you were forced to leave it unfinished and return home. It was our pleasure dealing with you, thanks again! Greg