My kitten decided to try to eat the window screen. Not very tasty, and seriously dangerous! I called a number of screen repair places, with an appointment set then abruptly cancelled by the company just prior to the appointment. I frantically tried to review and book a reputable screen repair company, and I was so glad to find Dr. Screen! All of my questions were answered, phone calls for me to reschedule were promptly returned. On the day of the repair, John called prior to the appointment to confirm the time of arrival and it put my mind at ease. He was prompt, knowledgeable, and professional. The screens were repaired quickly with pet mesh, and he brought up screen swatches to demonstrate the difference between a regular screen and pet mesh. The price was excellent, the work was done quickly. Will I use Dr. Screen again? You bet your hungry kitty I will! Job well done. One happy customer!