We were expecting terrible news, but then Jeff from The Great Plumbing Co. came in, quickly diagnosed the problem and went to work. It was a game changer. We were experiencing significant leakage in our basement, but like a surgeon, Jeff checked drains, ascertained when all appliances were last used, and even estimated (to the day) how old each of the fixtures were.
Given the experiences we had previously had with plumbers, we gulped and prepared ourselves for awful news. Within a few short minutes, he determined that this was nothing more than a loose toilet with a leaky tank. He had a replacement in his truck ready to go. I realized we needed another toilet replaced too, and he quickly made a few calls and picked the second one up shortly thereafter.
Had I gone to Home Depot to purchase these units, and then call a handyman to install, it would have cost me significantly more. He did both jobs at the snap of a finger at a cost that made us smile.
Additionally, Jeff is probably the best in his trade at using technology. Courteous people receiving the call, and a mobile app giving particulars on job details and location. Looking for one of the best professionals in the trade? Look no further than The Great Plumbing Co.