The Great Plumbing Co

Plumbing
Toronto ON M3A 1Z5
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Plumbing
The Great Plumbing Co
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99%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for The Great Plumbing Co

Average customer rating:
9.9 10 (387 reviews)

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Private User
Private User
1 review Toronto, ON
10/10

Plumbing repairs

I had a problem with a leaking toilet, as well as a loose kitchen faucet. Jeff from the Great Plumbing Company was thorough in his assessment of the problems, taking me through the issues and possible issues step by step. His estimate was clear and he was careful to make sure I understood the possibilities that might lead to further costs if he started the work. Luckily there were no unanticipated problems, and Jeff completed the work professionally and quickly -- fixing my leaking toilet, replacing the floor gasket, as well as properly anchoring the kitchen faucet. At my request he replaced the faucet with a very nice Moen model. All in all it was very professional, while remaining relaxed and easy. I would definitely call this company again if I had any plumbing issues.

Approximate cost of services:
$900.00
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Company Response

Thank You ; Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Kati
Kati
1 review Toronto, ON
9/10

Drain back-up.

Jeff initially came to our home on an emergency basis to clear a blockage that had caused our basement to flood. He cleared it and also ascertained that the principal cause was likely an issue on city property.
Jeff worked with us to help us navigate complexities of having the city deal with the problem - while it isn’t yet resolved, we are very grateful to Jeff for his professionalism, expertise, and in depth knowledge of how the city operates.
Additionally, our floor clean out had been covered over when the basement was finished and Jeff located it for us with minimal damage caused in the process.

Approximate cost of services:
$2,100.00
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Company Response

Thank You Max;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Jenson
Jenson
4 reviews Toronto, ON
10/10

Replace Toilet Gasket

Jeff showed up at our house on time at the appointed time. He quickly identified the cause of the leak of the ceiling of our washroom on the ground floor. He provided us with a written estimate of the necessary work that needed to be done to rectify the problem. After giving my approval to proceed with the work as identified in the estimate, he quickly went to work. The work was completed professionally in a timely manner. It was a real pleasure dealing with Jeff. My wife and I are very pleased with his work, and we have no hesitation to recommend him to others requiring his services.

Approximate cost of services:
$250.00
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Company Response

Thank You Heidi; Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Heidi in Toronto
Heidi in Toronto
2 reviews Toronto, ON
10/10

Supply and Installation of hose-bib

Jeff came promptly, assessed and explained the problem, provided a quote and did the work expeditiously and well. He demonstrated expertise and professionalism and handled all in a friendly, personable manner. I recommend the company wholeheartedly.

Approximate cost of services:
$300.00
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Company Response

Thank You Heidi; Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

vijay.raina
vijay.raina
1 review Vaughan, ON
10/10

Mixing valve leak

Jeff fixed a mixing valve leak promptly when called at no cost to me. Much appreciated.

Approximate cost of services:
$0.00
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Company Response

Thank You Vijay; Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Peter D.
Peter D.
1 review Vaughan, ON
10/10

Repair of faucet on backyard porch.

Needed to have an old rusted faucet replaced. Jeff made the whole job look easy: from booking the appointment on line, showing up on time, to the job itself. In addition Jeff gave me advice on a couple of other items around the house. Jeff did a great job and he is now in my Contacts list for any future jobs.

Approximate cost of services:
$100.00
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Company Response

Thank You Peter; Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Cathy Etobicoke in North York
Cathy Etobicoke in North York
1 review Toronto, ON
10/10

Install Toliet Sink Dishwasher

SoSo Happy!

I was so pleased with Jeff and his friendly personality & professionalism in my pluming needs. Found some problems & were fixed which give me great piece of mind. I will be recommending his company fo all my friends & family.

Thanks for all your help!!

Cathy Etobicoke - Ontario

Approximate cost of services:
$2,000.00
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Company Response

Thank You; Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Daniel McDermott in Whitby
Daniel McDermott in Whitby
3 reviews Whitby, ON
10/10

Toilet Replacement

Jeff did a great job. He re and re an ancient toilet for me. He showed up on time. Jeff is very knowledgeable with respect to plumbing issues and offered different options. He cleaned up all garbage and ensured that I was satisfied. His workmanship was very professional. I would recommend this company.

Approximate cost of services:
$600.00
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Company Response

Thank You; Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

A s.
A s.
2 reviews Toronto, ON
10/10

Bathroom renovation.

LOVED this company. They were fast, efficient, professional and friendly. I would recommend them in a heartbeat!

Approximate cost of services:
$65.00
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Company Response

Thank You; Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Monique
Monique
1 review Toronto, ON
10/10

Shower repair

Jeff was able to immediately diagnose the problem with my shower and tell me what was required to fix it. He gave me a clear estimate up front so there were no surprises. He had to make two visits (while I waited for the manufacturer to get a backordered part to me), and both times it was a great experience having Jeff in my home. He clearly knows what he is doing. He's a perfectionist, and cares not only that he does good work, but that it looks good too. I felt totally comfortable with him in my home: he treated me and my home with respect.

I would absolutely use Jeff again and I highly recommend him.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank You;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Great Plumbing Co

About The Great Plumbing Co.
Why waste time looking around for a plumber while your plumbing problem gets worse? The Great Plumbing Co. provides the fast, friendly expertise you need when there’s no time to wait.
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The Great Plumbing Co. is a 100% locally owned and operated Canadian based plumbing company. For nearly three decades, we have been proudly serving residents in Toronto, ON and the greater Toronto area, solving their residential and commercial plumbing problems.
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As a full-service plumbing company focused on providing high quality plumbing solutions and unbeatable customer care, there is no job too small or too large for us to handle. Whether it’s a small repair, full installation or remodeling project, we will always take the time to listen to your concerns, and work with you to decide on a cost-effective solution.
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Trusted Plumbing Experts Since 1989
When we opened our doors in 1989, Founder and Master Plumber, Jeff Wright set out with the goal of helping homeowners in the greater Toronto area with their residential plumbing needs. Providing value for the customer with a respectful, professional, and quality service approach has always been his top priority from the start.
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Several years after we started The Great Plumbing Co., industry was booming in the GTA and we saw an even greater need outside the residential plumbing space. Thus, we shifted our attention to provide general contracting for local business owners. Fast forward to 1999 when we took the opportunity to become involved with the city’s development, providing CCTV inspection and cleaning of large diameter sewers.
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While we gained valuable experience from working in the commercial and industrial space, today we are happy to be back to our roots focused on helping homeowners with their residential plumbing needs. We’ve been able to help thousands of homeowners ease the inconvenience that plumbing issues can cause and keep their appliances and fixtures running flawlessly.
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What Can You Expect from Us?
When you call The Great Plumbing Co., you’ll speak with a friendly, knowledgeable advisor. Upon your request, we will be happy to send a licensed and insured plumber who will be able to answer your questions and provide you with a written quote for the work required.
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Enjoy the benefits of working with a reliable, professional plumbing company that prioritizes your needs:
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VIP Treatment on Every Call
On-time Arrival and Fast Turnarounds
Friendly, Local Experts
Licensed and Insured
Cutting-Edge Technology
24/7 Emergency Service
100% Satisfaction Guaranteed
No Mess
***
Service Areas
Toronto • North York • Richmond Hill • Markham • Leaside • East York, Ajax, Brampton, Etobicoke, Vaughan, Oakville, Pickering, Scarborough, Thornhill, Richmond Hill

CATEGORIES
Plumbing
PRODUCTS
Problem with your Plumbing? Drain blockage, drain backup? Do you require a new plumbing fixture installation?
SERVICES
Full service plumbing, to include emergency plumbers Repiping Services Clogged Toilet Repair Bathroom Plumbing Sewer Line Repair Drain Repair & Installation Water Filtration Systems More plumbing services
BRANDS
Moen, American Standard, Delta, Waltec, Emco. Toto, Master Plumber.
STYLES
Precise pricing on the spot provided in writing prior to any work performed.
SPECIALITIES
Bathroom and Kitchen - Plumbing and Fixtures, Plumbing Repair, Drainage Contractors, Drain Servics.
WEBSITE
http://www.thegreatplumbingco.com/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, Interac, Visa, MasterCard.
LICENSES
Master Plumber, Plumbing Contracting, and Journeyman licensing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
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